1800CONTACTS.com

Because 1800 contacts is a large, well-known company, I assumed that their product would be just as good as what I get from my doctor's office. I did some price comparisons online and found my contacts for cheaper than at 1800 contacts, but they offer a   Read full review...

 I would not shop here again

Just ordered some contacts and the online service was great. They price matched a competitor and still gave me an additional discount. The online support person was great, she guided me through the ordering process so she could give me the best deal, walked me through scanning and emailing my prescription to make things faster. I am pretty impressed. I have used them for a couple of years and I've had good experiences but I was looking for a better price this time around. Glad I asked them before I ordered from the other website. All in all, I saved $78 on my Frequency 55 Toric. Will definately order from them again.

 I would shop here again

HUGE RIP OFF!!!  I JUST PAID APPROX $30 TOO MUCH FOR EACH BOX OF NIGHT & DAY LENSES!!  AFTER ORDERING, I'VE SEEN MULTIPLE SITES WHERE I COULD'VE ORDERED THE LENSES FOR $30 LESS PER BOX!!!!!!  I AM FURIOUS!!  ORDER FROM ANY OTHER SITE ONLINE!

 I would not shop here again

Well, even though I don’t wear my contacts that much anymore- I still like to have some around and I don’t mind getting a deal on them either. That’s where 1800contacts.com comes in. I’ve been ordering contacts from there for several years now without a   Read full review...

 I would shop here again

I bought contacts and received numerous discounts from them. There was a rebate that they were offering and I had forgotten to inquire about it at the time of the order, though it was supposed to automatically be sent out with the package. I called the day it was to be shipped out and was reassured that the rebate would be sent out and to call if there was a problem. When I didn't receive it and called back, the woman stated that they had given me more discounts than they were supposed to originally and despite having promised to send the rebate out (which they admitted had been done because they were so psychotic as to listen to the previous phone recordings to confirm this), they still refused to honor their promise of sending the rebate because they felt that I had already received enough discounts (a poor justification). While they're seemingly attentive to your issues, they don't always honor their word, so be careful.

 I would not shop here again

I immediately called the store to cancel after noticing that they were the most expensive price online, they offered to match, but I never got a credit. Then the Dr. didn't approve the amount of contacts I was ordering and it took them 3 days to get the order out again and they charged the full amount again the 2nd time, only to find out that now the store they were matching raised their prices today, and now they won't match it. They offered to cancel, but now I've been waiting a week for contacts and I missed out on another stores special while they took their sweet time.

 I would not shop here again

1800Contacts.com's beat any online price guarantee is great. I can find the lowest price online and still get my contacts from a trusted company with exceptional customer service (very, very friendly and helpful)! I used their "click here to have a representative call you immediately" feature and it really worked (several times in a row, too). The representatives were always very understanding and honored the prices I found.

 I would shop here again

I ordered some contacts at the end of November. I needed them for a vacation 1 month later. Three weeks later they still had not arrived (Christmas & International Order) I called them and got a customer service rep right away.

I explained my situation to the rep and they sent me a new order with express shipping for no extra charge. They are also allowing me to return the original order if I do not need them.

 I would shop here again

I ordered several times from 1-800 Contacts and I've never been less than very pleased. The prices are good, and the web site is easy to use.

I faced two tests of customer service, and each time they exceeded my expectations. The first time, I made a mistake entering the prescription (substituted a + for a -). I called them apologetically but they instantly sent replacements which arrived in two days and included a free shipping label to return the original ones! This required no convincing on my part.

The second time was arguably more remarkable because I just got LASIK and thus no longer need contacts. I still had two unused boxes. They didn't need to make me happy any more since I would not be a customer any longer; nonetheless, they are sending a free label and crediting me for the boxes.

The only snag I hit once was when the optometrist's office was not cooperative with them in confirming my prescription, no doubt trying to get me to pay more directly to them. I got it straightened out, and the other times there was no problem.

 I would shop here again

My contacts were not the correct prescription because 1800contacts didn't verify prescription with my doctor. According to the customer service team their policy is if the dr doesn't respond in 8 business hours, 1800contacts assumes the prescription is   Read full review...

 I would not shop here again

I have been a loyal customer of 1-800 Contacts for close to 5 years now. I ordered a larger number of contacts in order to receive a $30 rebate for my Acuvues. The rebate was valid until Dec. 31, 2004. I sent in my 5 "box tops", along with the rebate   Read full review...

 I would not shop here again

1-800-CONTACTS is a well-advertised company. After becoming a contact lens wearer about 4 years ago, I knew I would eventually have to reorder my disposable lenses. My optometrist loves to make sure I can order from them, with the convenience of coming   Read full review...

 I would shop here again

When I called to order my lenses, I was told they'd arrive in 1 week. When they arrived, they were a different lens than I ordered, calling back 1-800, said my lens had been discontinued and a different lens was substituted. If I didn't like them I could return them, but if I opened them I owned them! What a hassle!

 I would not shop here again

Do you wear corrective contacts? If you do, then you already know that optical retail stores can sometimes charge an inflated price for their contacts. Worse yet, many of them do not carry much more than a handful of different styles or brands, and this   Read full review...

 I would shop here again

1-800-CONTACTS has been my families’ contact lens supplier for the past eighteen months. They offer convenience and pricing that the local merchants just cannot beat. In fact, several local outlets now promise to match 1-800’s prices in an   Read full review...

 I would shop here again

I have used 1-800 contacts for two years because their prices are better than those offered at my local vision stores on contacts. Plus, the convenience can't be beat. PRODUCTS The product line is pretty minimal - they carry contacts and some   Read full review...

 I would shop here again

When I began wearing contact lenses I started to realize that I was being very overcharged by my opthalmologist. This is a common problem. When you order direct from your doctor, (s)he might take the opportunity to significantly hike up the   Read full review...

 I would shop here again

My experiences with in-person contacts sellers have been less than satisfying, so one day I went online to check out 1-800-contacts based on their commercial. As a new customer, all I had to do was enter my prescription once, pick my contacts, shipping,   Read full review...

 I would shop here again

Let me start by saying that I've successfully used 1-800 Contacts in the past and the experience was very good. I have found lower prices at Walmart Optical, but the convenience factor of ordering online and having them delivered is a big factor for me.   Read full review...

 I would not shop here again

Last week I decided to go beyond my comfort zone in internet shopping. It’s easy to buy things like books and CD’s online. You don’t have to worry about things like size, color, and fit. It’s harder to buy things like clothing and footwear, because no   Read full review...

 I would shop here again

I am a repeat customer. I order my contacts from them every few months.

Their prices are excellent and comparable to the other online contact lenses distributors. Plus, they will ship it to you via US Priority Mail for free. Also, most   Read full review...

 I would shop here again

Just a few days ago, I realized my current stock of my Surevue contact lenses was getting low so that meant it was time to reorder before I completely ran out (NOT a good thing as I obsessively HAVE to have spares of ALL of my personal care items   Read full review...

 I would shop here again

I've ordered from 1800contacts.com a couple of times. I would use them all the time, but I have found the same lenses for better prices (at Walmart Optical).

What I love about 1800contacts is that they have the best personal customer service   Read full review...

 I would shop here again

Flashback: January 2001. I was about to go on a trip out of town. I woke up, blindly stepped out of bed, and CRUNCH - there went the glasses. Panic time. I'm extremely nearsighted (can't recognize a person from over 18 inches away) and my contact   Read full review...

 I would shop here again

With free shipping (on internet orders), I'm sold! My first order was via telephone. Customer Service was friendly and helpful. I received the lenses in 5 days. When I placed a subsequent order online, I received it in 3 days! No more hassles of driving   Read full review...

 I would shop here again

Having been virtually born with terrible vision, I jump at any chance to make my acquisition of contact lenses as easy as possible. I first went to this website to see if I could get a good deal on contacts, but I discovered that though the site is   Read full review...

 I would not shop here again

I have ordered Contacts from 1-800-Contacts probably a dozen times or more. I used to order via telephone line, but now with internet use I just click in my order and I usually have it in about 3 days (and that is with a free shipping promo!). I have   Read full review...

 I would shop here again