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ABCunderwear. com

ABCunderwear. com
 
Average Rating: 3.5/5.0 store rating
On-Time Delivery 5
Customer Service 4
See all ABCunderwear. com listings

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Items had staines-Won't take them back

by yllwdkta, September 30, 2008

I ordered three items to find that when i opened the bag to find that each of the items are stained! nothing disgusting-but still not what i expected from a company that claimes to sell new items. I immediately emailed the company to notify them of the issue. They were quick to respond but dissappointed once i started reading the reply.

They stated that because of health concerns they can not take the items back. I understand this as this is a good thing, but when the items are defective then i have a problem with this! I emailed them within 5 hours of when USPS states they delivered the items. They state on their website that they will take back defective items within 10 days of shipping which i am well within!

I will never do business with this comany again... Very disappointing...



x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 

great thongs and service

by ordertracking, November 13, 2006
I love the thongs at abc underwear! Great selection. Just got some lingerie for my wife, very fast shipping. They have another new customer in her. Items were as stated

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very poor customer service and would not deal with again.

by mikeysags, February 9, 2006
Very poor customer service unwilling to satisfy the customer. The store badly mis-stated the sizing of my shorts, and even though it was their mistake, they insisted on charging me a "reshipping charge" to get my item exchanged. Beware - they also charged my credit card on file for this reshipping charge even though I did not authorize the charge.
I have dealt with many online retailers and this is the least reputable I have encountered.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 

EXCELLENT

by njphx, October 29, 2003
I HAVE ORDERED MANY TIMES FROM THIS WEBSITE AND EVERYTIME THEY SURPRIZE ME IN HOW FAST DELIVERY IS AND HOW ACCURATE THEY ARE. IF THEY DON'T HAVE SOMETHING IN STOCK, THEY EMAIL ME OR CALL ME TO SEE IF I WOULD LIKE TO SUB OR JUST REMOVE THAT ITEMS, SO THEY DO NOT HAVE TO HOLD THE ORDER AND I CAN RECEIVE IT AS FAST AS POSSIBLE. THEY ARE FANTASTIC, SPECIALLY NOW IT SEEM THAT THEY HAVE AN INVENTORY TRACKING SYSTEM AND IF NOT IN STOCK YOU CAN NOT ORDER IT, WHICH IS GREAT, I CAN ALWAYS OPTION TO BUY SOMETHING ELSE. THEY ALSO EMAIL YOU A TRACKING NUMBER TO LET YOU KNOW AND SEE WHERE YOUR PACKAGE IS AND WHEN IT WAS SHIPPIED OUT.
GREAT JOB GUYS AND KEEP UP THE GOOD WORK :)


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Service was faster than expected, the sheer net jock is very comfortable and as advertised. I will be back as they have lots to choose   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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