Art.com

My experience with Art.com has been extremely disappointing. The tapestry I recieved was half the size from the website description. I had sent it back immediately for a re-order. After two months since my initial order and over a month of the re-order, I still have not received the item. In my latest call to the customer service center, I was told that my order was mistakenly voided and the staff is working to correct the mistake. However, by this time, I have no confidence in the company.

 I would not shop here again

Do not buy any large photography from Art.com.

I bought an oversized framed image and the image was blurry, looks like they just blew up a smaller picture are printed it on poster paper. Even if the picture had looked good the frame was a cheap plastic and would have been unacceptable. Then to top it off we had to pay shipping for the return which cost $72! If you buy from them, beware...

 I would not shop here again

THE WORST SHOPPING EXPERIENCE. I NEEDED THE ORDER WITHIN A WEEK, SO I PAID FOR THE 2 DAY SHIPPING. THE PRINT LEFT THEIR STORE ON 4TH BUSINESS DAY. (WEBSITE SAID "SHIPS WITHIN 24HOURS...) SO I CALLED THEIR CUSTOMER SERVICE. VERY, VERY RUDE. I WILL NEVER BUY ANYTHING FROM http://www.ART.COM AGAIN!!!

 I would not shop here again

Absolutely horrible. BEWARE: This company does not stock the majority of their prints and if the printer cannot provide the print in a timely manor you just get the run around and empty promises. Here's my experience, we ordered two matching   Read full review...

 I would not shop here again

very bad experience! ordered a Beatles poster August 1, 2008 for daughter's birthday 8/14 -- The Art.com website said it ships within 24 hours... went to tracking a few days later and learned it had not shipped yet but would in a few days... received an email August 9 which said:
the order had shipped August 9.
Still hadn't arrived August 21 -- called up to learn it had probably been lost, and that it hadn't shipped until August 12.

 I would not shop here again

I placed an order with Art.com and used Paypal to pay. After two weeks I called to see where the order was progress wise and they told me that I hadn't payed the full amount. I advised them that their own site pre-populated the paypal site with the amounts owed. In any case, I was advised to either cancel the order and start over or simply make another paypal payment to make up the difference.

I made another Paypal payment and after a few days I had to call Art.com again because the payment hadn't been accepted yet. They did not know why but assured me it would be. I gave them two more weeks. It never was accepted and they would not return the amount already payed to them with paypal. Finally I had to start a claim with Paypal. Art.com never answered them and I was "awarded" my own money back.

Their customer service is one of the worst I had to deal with in many years of e-shopping. Too bad.

 I would not shop here again

I received a gift certificate from friends for art.com and looked at the art.com website for products that might come close to "art". Browsing the website I soon realized that what they sell are cheap, mass produced reproductions and tacky kitsch. The   Read full review...

 I would not shop here again

On 16 August 2007 we ordered five framed prints from the Art.com Website. We received four prints on time, and I have to say that I have seldom seen such cheap plastic framing materials except in a do it yourself supply store such as michaels. The fifth print had not shown up as of 20 September so I called and was told the original was damaged in shipment to them, so they had to reorder and it was on the way and would ship within 7 days. It is now 9 October, I called today and was told that it was in the shop and would ship within 3 days. I suspect that there is no shop, and that they are ordering these from China or some far off place. Customer service simply offers a "nothing I can do about it" attitude, although they have today offered a refund for the final item. Why they charged for something they never shipped is another point of contention indeed since that is most likely not even legal? Synopsis: Poor quality goods, poor delivery performance, never again.

 I would not shop here again

After 3 atempts, I finally received the correct item. I think that if a non-standard frame is ordered, they have a tough time getting it correct.

 I would shop here again

Very unhappy experience - my purchase was ultimately cancelled because it never was shipped correctly and since time was of the essence,I could not wait for it to be reordered and reshipped. Could not track order after it was shipped as there was no DHL tracking number on my order, when I called about that, it was then that I was told there was a problem with my shipment and it would be necessary for me to re-order as they had no idea where my shipment was and they also could not track it.

 I would not shop here again

One thing that I did not have enough of in my home was wall hangings. Sure, we have lived here almost 3 years now, but having stuff on the walls was not really a priority. I had found a few things here and there, but one place I was having trouble was   Read full review...

 I would shop here again

Delivery of item was extremely fast, very unexpected. Quality of item was just as advertised; overall I am very pleased with the whole process.

 I would shop here again

I previously complained about the time it took, but I was so pleased with the product when it arrived that I withdraw that complaint!!!

 I would shop here again

nice selection

 I would shop here again

it's an excellent website, however when I placed my order I was expecting all three to come at the same time. I didn't find out that one was not backordered, but needed to be printed still and that was why there was a delay in that, untill I called and asked about it. So I wouldn't have known. When they finally sent it, they did send it next day, but it was still much later than I had expected. It was the wrong size, but that wasn't all their fault. The third one had a white border which was included in the size. It ended up too small for my matte. So there was some difficulties with that order. I would still use Art.com again, but will be more careful with my questions.

 I would shop here again

They have a very nice selection but as I stated in the last survey, the framing costs are expensive. Next time I purchase, I'll have the print framed at my local discount framing store.

 I would shop here again

I was very pleased with the service and quality of the merchandise I purchased. I will certainly shop again at this site.

 I would shop here again

Terrific selection of prints and art to choose from - only qualm was that the backing of the print I ordered was peeling slightly upon receipt of the goods. Overall, a nice experience.

 I would shop here again

very good

 I would shop here again

Great shopping experience and great products

 I would shop here again

art.com proposes: - a very wide range of choice - useful features such as "design you own frame" - simple and powerful search engine - data well organized The goods received were not in excellent condition (envelope bent) but it is acceptable. Overseas delivery is very very long (I have yet to receive some of the posters after more then three weeks)

 I would shop here again

ART WORK ON COMPUTER WAS TOTALLY DIFFERENT COLOR THAN RECEIVED

 I would not shop here again

Upon placing my order, I reviewed the email response and realized I made a mistake and the wrong items were ordered. I contacted customer service and was quite pleased with the service received. Very pleasant and helpful.

 I would shop here again

Very satisfied.

 I would shop here again

Haven't recieved all products yet; only 3 out of 5 arrived

 I would shop here again

I previously returned an item and was not pleased with the length of time it took to get my credit. When I called after waiting approximately 2 months for my credit, it hadn't even begun processing. I was hesitant to re-order with you, but I was pleased this time around.

 I would shop here again

I love the variety offered

 I would shop here again

very fast shipping - prints looked great

 I would shop here again

OVERALL: great web site. I WISH: there were ways to refine the searches even more. Example: landscapes, then b&w photo to get only b&w photo landscapes

 I would shop here again

It took way to long to receive and expensive to send via mail. One of the pics I received was NOT what I expected.

 I would not shop here again