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Best Buy delivered my item in less than...
by Best Buy Shopper, July 7, 2009
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Best Buy delivered my item in less than two days from when it was purchased. Item was in perfect condition and works wonderfully.
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in-store pickup was extremely efficient...
by Best Buy Shopper, July 7, 2009
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in-store pickup was extremely efficient and made for a great overall experience
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It was a good experience for me....
by Best Buy Shopper, July 7, 2009
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It was a good experience for me. Unfortunately, the phone did not fit in the place we needed to hang it, so it will be returned. That's always a chance you take shopping online.
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Shopping experience was quick and easy....
by Best Buy Shopper, July 7, 2009
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Shopping experience was quick and easy. Great reviews and product comparisons, helped make purchasing product easy and hassle-free.
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I have shopped a lot at Best Buy in the...
by Best Buy Shopper, July 5, 2009
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I have shopped a lot at Best Buy in the last 6 months and overall I think they do an outstanding job. Courteous employees, prompt delivery of my orders and I am very satisfied with the products.
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It was easy access to place order on...
by Best Buy Shopper, June 30, 2009
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It was easy access to place order on line and very good tracking information.
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Short sweet and to the point. I...
by Best Buy Shopper, June 24, 2009
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Short sweet and to the point.
I ordered it on lone they contacted mw within hour or two to let me know that I could pick it up at the store. Got confirmation went to the store I was in the stor less than twenty minutes got my parking ticket vailded and was on my way. Yes I would doo this again.
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great
by Best Buy Shopper, June 22, 2009
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great
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Items in stock and shipped quickly.
by Best Buy Shopper, June 17, 2009
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Items in stock and shipped quickly.
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Am a long time customer of Best Buy,...
by Best Buy Shopper, June 17, 2009
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Am a long time customer of Best Buy, and have been treated properly by all salespeople.
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I would consider it - the online store...
by Best Buy Shopper, June 13, 2009
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I would consider it - the online store was much better than the storefronts I visited which had the worst lack of selection. To be honest, Best Buy got the order because they're a big name & had a sale, but at equivalent pricing, the website wasn't as thorough and easy to use as Sears & the regular pricing isn't anything to brag about.
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Everything went smoothly and I was very...
by Best Buy Shopper, June 12, 2009
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Everything went smoothly and I was very pleased with the process.
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Process sent smoothly and I was very...
by Best Buy Shopper, June 12, 2009
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Process sent smoothly and I was very satisfied.
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Online purchase because not in store....
by Best Buy Shopper, June 10, 2009
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Online purchase because not in store. Very satisfied, item was a gift.
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First time buying on line with Best Buy...
by Best Buy Shopper, June 10, 2009
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First time buying on line with Best Buy - good experience
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Always a great experience.
by Best Buy Shopper, June 10, 2009
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Always a great experience.
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Excellent. We received (a day early!)...
by Best Buy Shopper, June 9, 2009
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Excellent. We received (a day early!) exactly what we had ordered, set it up quickly, and we love it. We will shop online at Best Buy again!
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Easy-to-use website. Prompt delivery...
by Best Buy Shopper, June 9, 2009
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Easy-to-use website. Prompt delivery of product. Excellent communication from company at all phases from order, acceptance and tracking information.
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Fast shipping and great product!
by Best Buy Shopper, June 9, 2009
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Fast shipping and great product!
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I haven't received my product yet. It...
by Best Buy Shopper, June 8, 2009
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I haven't received my product yet. It is on backorder. If it takes more than two weeks, then I would consider my shopping experience negative because the company did not live up to what it stated on its site. If I receive the item within the two week experience stated on the site for backorder items, then I will be a satisfied customer.
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I had to purchase accessories for the...
by Best Buy Shopper, June 8, 2009
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I had to purchase accessories for the washer & dryer; I could understand needing new water lines for the washer which, I returned because they weren't needed; But I cannot understand why they would sell an electic dryer without the electric cord...duh. I purchased these things after my original purchase; I did the online purchase/store pick-up; however when I went to pickup the items my online order was not cancelled in the system & I was charged twice. I then HAD to Best Buy online to see what the problem was & they said it would take 3 to 5 days for my money to be returned after THEY(online dept)cancelled the order,not the store clerk, she could not cancell the order. It only to a second for them to deduct the money from my bank account after I hit the SEND BUTTON but 3 to 5 days before it could returned. I found this practice to be TOTALLY UNACCEPTABLE. It's a good concept but I think this banking thing should be revisted, trust & beleive I won't do this again, and I'm telling anyone who will listen.
TOTALLY FRUSTRATED,
MDCAKE
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The website is very easy to navigate....
by Best Buy Shopper, June 6, 2009
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The website is very easy to navigate. They have lots of items for sale and have good descriptions of the products. The prices are pretty good as well.
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The In Store Pick Up line is too slow....
by Best Buy Shopper, June 5, 2009
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The In Store Pick Up line is too slow. It should not be the same line as exchanges and financing. It would have been faster to walk in find the item and pay up front.
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Best Buy was painless to conduct...
by Best Buy Shopper, June 5, 2009
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Best Buy was painless to conduct business with. UPS almost destroyed the box but that is no reflection on Best Buy. I will shop here again.
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I would use Best Buy again
by Best Buy Shopper, June 5, 2009
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I would use Best Buy again
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I will use the website to price compare...
by Best Buy Shopper, June 4, 2009
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I will use the website to price compare between vendors but will search the store for my desired product and purchase in person instead of waiting for the online procedures and dealing w incorrect items being selected. This has happened more than once.
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I had to purchase at least the same...
by Best Buy Shopper, June 4, 2009
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I had to purchase at least the same amount of how much my gift certificate was. I couldn't buy anything lower than that amount. Also, couldn't really track my order; it just tells me that the electronic shipment info was received, and only knew when my package would arrive when I actually got it.
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Picked up at store next day. Ready and...
by Best Buy Shopper, June 4, 2009
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Picked up at store next day. Ready and waiting for us.
Only an email was rquired to be printed to complete the service. No rebates involved.
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I have tried to talk to online customer...
by Best Buy Shopper, June 4, 2009
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I have tried to talk to online customer service rep, but keep getting busy signal. I have gotten emails explaining backorder, and really want the CD s, but just want to know the truth if the order can ever be fulfilled.
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ordered on-line, received confirmation...
by Best Buy Shopper, June 4, 2009
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ordered on-line, received confirmation of availibity at store, went and picked up item
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