CSN Baby

Great

 I would shop here again

Very smooth from ordering through delivery.

 I would shop here again

All of my products got here before expected which was very nice. I received the dresser almost a month before it was expected to arrive.

 I would shop here again

After shopping several sites for my grandson's crib, I found CSN Baby had the most reasonable price and shipping cost. The crib was on backorder and actually ended up being delivered a week before expected date.

 I would shop here again

The purchasing process through CSN Baby was easy anc convenient. The product reviews listed were very helpful. The crib was put together in less than an hour.

 I would shop here again

One item arrived in the wrong color. After a short phone call, item was scheduled for pick up and replacement. Overall good experience.

 I would shop here again

Good and quick service at a reasonable price

 I would shop here again

great

 I would shop here again

Easy to find items and cost was great compared to other stores.

 I would shop here again

The bassinet was a gift for sister who enjoyed it very much. It arrived approx. 1.5 weeks later than original expected but it is wonderful and we would definatley purchase from CSN again if needed. Thank you

 I would shop here again

ordered our baby dresser from CSN baby only to find out AFTER we completed our order that the item was on backorder with no estimated date that it'll be stocked. So we called and asked to have our order changed. It took a couple days, but we managed to do it. Then delivery - first of all, you have to schedule an appointment for the delivery guy to drop it off. So we did. A 4 hour time frame. Not to mention, my husband had to take off work because the trucking company cannot deliver the furniture into our house without "help" from us. 1.5 hours AFTER our scheduled time frame, we finally get it. Now we understasnd the trucking company is not CSN baby, but they need to take responsibility for the trucking company that they are doing business with. Overall not a very satisfying experience and we'd only buy from CSNbaby again if we absolutely had to.

 I would not shop here again

I received some damaged stuff. I contacted customer service, and then they re-sent a new stuff. I think it's really good.

 I would shop here again

On 4/15/09 I ordered and paid for the changing table "DaVinci - Emily Three Drawer Changing Table in Antique White". The money was deducted from my account and I got an order confirmation with estimated delivery date of 04/21-4/28/2009. On Monday   Read full review...

 I would not shop here again

Good experience!

 I would shop here again

I would shop at CSN again, loved the customer care and the product purchase experience.

 I would shop here again

they handled w/ no problems.

 I would shop here again

great goodys!!

 I would shop here again

great selection of products, good prices, great customer service. for the negative however, stock-keeping needs some work: for half of the items i bought, there were repeated delays & backorders; one item was confirmed to be shipped, then it turned out was discontinued, then the alternative colour was backordered 1.5months. i bought these all online, perhaps it's more reliable to call in an order. order tracking has been half-and-half as well: for one item, i received the shipment before the email notification that it had been shipped, although i wouldn't call that a problem it does reflect the accuracy of tracking notification! for another backordered item there was a confusing situation where i was emailed that it was backordered again & could cancel, and then they emailed again a few hours later saying that the item had been shipped. i had to call in to sort out which email was right. for all the other items however, tracking of order progress and shipping, along with delivery dates, was reliable. i would shop again at this merchant, but next time i will be calling in my order, and only buying if i can get absolute confirmation that the item is in stock & ready to be shipped. i don't mind waiting for a product, but i want to decide if i can before i pay. i found customer service over the phone to be excellent.

 I would shop here again

Very disgusted with customer service.  They say they will beat the price if you see it cheaper online, however when I emailed them about a product i seen cheaper they never returned my email and when I called I was repeatedly put on hold or disconnected.  I never have received an answer.  Would not do bussiness with this company even if the product were cheaper, I have great doubts about their return policy after the experience with the price match policy.  I would rather pay a little more for a product if I know it comes with good customer service.  This company should be held accountable for the price match claims made!!!!!

 I would not shop here again

Very disappointed. They charge your credit card even if the item purchased is not in stock and they have no idea when it will be available. I've been waiting for a booster seat for 3 months, they kept changing availability date from Jan 19-Feb 23-March 20.
Would not recommend this site!

 I would not shop here again

I ordered a rocker glider, about 8 days later I was told it was backordered for about 47 days. I wanted this for my daughter before she had her baby and since I wouldn't be here in time. I canceled and bought elsewhere. I wish I would have know it was out of stock when I placed the order.

 I would shop here again

I had a lot of problems with the check out area as I had previously signed up for emails from CSN Baby and it recognised my email address but wouldn't let me process my order until I did a lot of signing in and out, changing passwords etc. I must have entered my credit card details 4 or 5 times before my order was accepted due to this - very frustrating and made me nervous about security/being over charged. I have not yet recieved the high chair, although the cushion for it has arrived. I got an email the day after ordering to say that they had shipped. The order tracking on the website indicated that both the cushion and high chair were shipped together, but only the cushion arrived. I emailed and finally called and eventually found out that there was a delay with the high chair. I can now expect it to arrive about 6 weeks after ordering a "fast shipping" product, but my confidence level is low.

 I would shop here again

very limited product selection. I purchased thi item after researching and learning it was the model I wanted and with coupon, this was lowest price. Delivery also took much longer than other on-line stores. several weeks after order placed and i was charged. i am still waiting on another order to ship.

 I would shop here again

The product itself has a built in flaw. But when the company was contacted, within days I received a replacement part. I found CSN to be very helpful in remedying a situation that was not their fault in the least.

 I would shop here again

Before I order the product I called customer service to ask if the chaging pad came with the table he said that it did. When the table came there was no pad, I called back and the customer service said that the pad did not come with table. Also when I put the table together the pre-holes on the pieces were only done for one side. They forgot to do them for the other side, so it was a pain to get the drill and try to match the holes up. So I feel it was more of a hassle getting the product from you company.

 I would shop here again

The Best price I found yet. Great Shopping experience online, plus fast shipping.

 I would shop here again

the crib is back ordered and is not due until late December or early January. Baby is due January 5th - so hoping it gets here. One store said they had discontinued carrying this manufacturer because of poor delivery.

 I would shop here again

Although CSN shipped me the wrong product, they were pretty good about getting me the correct one with no extra charges or trouble to me. Customer service was very helpful, and the only hold-up that I experienced with our exchange was because of the manufacturer, not CSN.

 I would shop here again

So far so good. I ordered two items, one which has arrived. I have received an email on the expected ship date of the second item - still waiting for the "item shipped email". I don't expect any problems and will very likely shop CSN in the future as I have grandchildren.

 I would shop here again

This is a great company! Their website was very easy to use, and they have a great selection of products to choose from! Thanks again for the toddler bed, my son loves it!

 I would shop here again