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Dell is great. The problem I had was...
by Dell Shopper, July 9, 2009
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Dell is great. The problem I had was in the shipping (UPS) and not Dell. Dell rectified the problem immediately.
Thanks DELL
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always receive good service from Dell.
by Dell Shopper, July 6, 2009
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always receive good service from Dell.
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I was very disappointed with the...
by Dell Shopper, July 6, 2009
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I was very disappointed with the expected delivery time of the PC I ordered. Your own surveyor seems to think it is too long as well, since I received the survey concerning the delivery of the PC more than two weeks before the PC is scheduled to be delivered.
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my shopping experience was great. i had...
by Dell Shopper, July 5, 2009
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my shopping experience was great. i had a lot of chooses.
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Excellant product, have no problem
by Dell Shopper, July 5, 2009
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Excellant product, have no problem
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Excellent
by Dell Shopper, July 4, 2009
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Excellent
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Pleased with the time of delivery.
by Dell Shopper, July 4, 2009
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Pleased with the time of delivery.
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It was simple and speedy to use
by Dell Shopper, July 3, 2009
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It was simple and speedy to use
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Purchasing from Dell online was very...
by Dell Shopper, July 1, 2009
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Purchasing from Dell online was very easy. Also opening an account was quick and easy.
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Shopping experience OK but I do not...
by Dell Shopper, July 1, 2009
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Shopping experience OK but I do not like the web site, It is way too long and complex. Next time I will call in the order.
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I like Dell products, and this is the...
by Dell Shopper, July 1, 2009
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I like Dell products, and this is the first time that I have had any delays. I was impressed by their follow-up on my order, and the emails that I received on he change in dates. I also cleed, and had a good response to my questions on my order. It has been delayed twice, and should arrive by July 15, 2009.
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Delivered ahead of time; excellent...
by Dell Shopper, July 1, 2009
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Delivered ahead of time; excellent ordering process!
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I loved the idea of a representative...
by Dell Shopper, July 1, 2009
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I loved the idea of a representative calling me after my purchase to be sure that my laptop has all of the features that I want and need. This gave me confidence that I had selected the right product.
There is a 3 week period between my order and the expected arrival of my laptop. I don't know why it's so long, but it's OK with me as long as I get the sale price and my laptop arrives in good condition and at the expected time.
Thank you for your caring service!
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good selection of products and services...
by Dell Shopper, June 30, 2009
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good selection of products and services - just wish they weren't so darn expensive, but they work so well ... and we received our product 3 weeks sooner than the predicted delivery date - nice surprise
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Order processed on time and arrived as...
by Dell Shopper, June 30, 2009
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Order processed on time and arrived as promised.
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Shipped on time, hijacked by UPS and...
by Dell Shopper, June 30, 2009
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Shipped on time, hijacked by UPS and sent to different party!!
Dell re-shipped overnight, not yet received!
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need email notification when product...
by Dell Shopper, June 30, 2009
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need email notification when product ships and expected delivery day
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My BIGGEST issue is the delivery date...
by Dell Shopper, June 30, 2009
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My BIGGEST issue is the delivery date changes. It is now taking 4 weeks plus for my product. When I contacted customer service the reps command of English was very poor.
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I have always been very well pleased...
by Dell Shopper, June 29, 2009
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I have always been very well pleased with my online shopping at Dell.
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I am presently waiting for lap top to...
by Dell Shopper, June 29, 2009
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I am presently waiting for lap top to be built. No update except initial notice of order being built.
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I've always had very good experiences...
by Dell Shopper, June 29, 2009
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I've always had very good experiences with Dell, from
purchasing computers, to ink, to getting the proper
information on how to send back a laptop for repairs.
They are really great to deal with!
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We own 4 Dell desktops and 3 Dell...
by Dell Shopper, June 29, 2009
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We own 4 Dell desktops and 3 Dell laptops. It's the only place we go for computers.
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I love Dell products and support, but...
by Dell Shopper, June 29, 2009
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I love Dell products and support, but this purchase was done through a 3rd party and I also chose the Primier Credit Card option. They will not send me the product until I can contact them via phone, which has been unsuccessful for almost a week due to their offshore support. As soon as I reach offshore they have no idea how to respond and I just hang up. If they don't move back to the US for support -- I will history with DELL. After 18 years of awesome support, I may soon find someone else.
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On line purchase. No problem locating...
by Dell Shopper, June 29, 2009
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On line purchase. No problem locating needed items. Online information complete for making decision.Ordering simple.
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ok
by Dell Shopper, June 28, 2009
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ok
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I have always had excellent service...
by Dell Shopper, June 28, 2009
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I have always had excellent service with Dell. Find what I need with no problems. Whenever I have questions they are there to answer and advise. Their merchandise is top quality with a fair price.
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Excellent web site, excellent service,...
by Dell Shopper, June 27, 2009
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Excellent web site, excellent service, excellent product (so far).
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good
by Dell Shopper, June 27, 2009
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good
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computer was delivered early. thank you
by Dell Shopper, June 26, 2009
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computer was delivered early. thank you
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I was surprised that Dell had products...
by Dell Shopper, June 26, 2009
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I was surprised that Dell had products other than computers! I received the product a day before the original delivery estimate, so it was 3 days from shipment. However, when I tried to track the delivery, this option was never available. No problem though--Dell is great and the Samsung DVD/VCR I bought is terrific.
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