Eastern Mountain Sports

EMS website is very good except for the comparison chart. It works erratic and insufficiently.

 I would shop here again

Good quality stuff, good service.

 I would shop here again

It was a positive experience. I have shopped & purchased several items over the last year or so from EMS.

 I would shop here again

I only purchased a gift card, but it was easy to locate on the company's website. I loved that I did not have to pay shipping for the gift card as purchasing one at an EMS store was not an option.

 I would shop here again

Excellent service and staff

 I would shop here again

I used the on-line system to order the part, but elected to pick it up at a local store to save the shipping. Initially, the system said that the part was in stock and I could pick it up. However, I got another email telling me that the part was out of stock and I would have to pay shipping to have it sent to my home. The system needs to designed better so that the inventory at stores is more closely tracked.

 I would shop here again

EMS rocks! The Quick Pick-up at the store is awesome.

 I would shop here again

The EMS website was easy to navigate and order from, everything arrived in perfect condition on time. EMS is great, I would absolutely order from them in the future!

 I would shop here again

For the price of the shipping I would have expected it to be sent faster than UPS ground

 I would shop here again

I tried to reserve the watch on\line, but was unsuccessfull. The first attempt was my fault, and I think I'm sure of what I did wrong, but the second attempt never generated an e-mail to confirm the reservation for pick up at the store in my area. I was able to go to the store and had a bit of a scare as the watch I was going to purchase wasn't in the display case with the other watches, but I found it near by in box on a hook. Overall, I'm very satisfied with using online searches for picking up products at store level. This is the second time i've had to pick up items that I was leary about finding at store level, but found them both. - thanks

 I would shop here again

I chose EMS to purchase this product as they offered it at one of the best discounts at 20% off. Delivery was a bit slow but acceptable. Thank you.

 I would shop here again

fine

 I would shop here again

Good

 I would shop here again

Generally good experience. Would like web site to show all products as default.

 I would shop here again

Its always a delight to shop at EMS. The staff is attentive and knowledgeable but about the only time I can afford to buy anything is when they are having 30 % off sales. if they had better/ more frequent sales I'd be there every week :-) I couldn't find the particular item I wanted in the store. luckily it was there online. I'm very pleased with it. I knew I would be because I was able to try it out thoroughly in the store before hand.

 I would shop here again

I did in-store next day pick-up which I liked.

 I would shop here again

excellent

 I would shop here again

I checked the internet and found the desired producted, placed and order, and received the product promptly.

 I would shop here again

Great reviews on products make it easy to make an informed decision on an item. Excellent feature.

 I would shop here again

I placed the order. It said to come pick it up in the store. I went to the store and it was waiting for me... exactly as it should have gone.

 I would shop here again

Excellent

 I would shop here again

easy and satisfying...

 I would shop here again

Found one item I ordered to be too large and was able to return for a correct size easily and quickly. Excellent return procedure and turnarund time. Thanks EMS.

 I would shop here again

This was a hassle free, smooth transaction that is an excellent model for others to emulate.

 I would shop here again

Very user-friendly. Happy with my shopping experience.

 I would shop here again

EMS is a great place to shop. 10/10

 I would shop here again

Quick service, exchange at the store was easy.

 I would shop here again

Good selection and excellent quality products.

 I would shop here again

Attempted to Order the Yakima Bow Down on Sale, never received notice that the item was not in stock. Called the store and was told they did not have it and product line was being discontinued. I purchased the product from Kittery Trading Post instead.

 I would not shop here again

I bought a watch in nyc store but they forgot to put it in box when i called store and HQ they did not believe me they told me inventory was reliable, they found it in the display case 3 days later. disappointed both the entire store staff and HQ did not believe me and did not have accountability to track a watch

 I would not shop here again