EcomElectronics

I ordered a Toshiba Notebook. I got no phone calls requesting that I order additional products to qualify for the discount price as I have experienced from other companies. eComElectronics used E-Mail to confirm my order and immediately ship as they promised. Delivery was by UPS and received on the date promised. I wish that all stores were as easy to work with as this one was.

 I would shop here again

Paid for it, had it in my hands the next day! Only problem was the email with the tracking number must have got mixed up with mass emails must have been a glitch in the system. Fast overall transaction! Exactly what I ordered. Definitely recommend to anyone.

 I would shop here again

No issues... good price, reasonably quick shipment. sent tracking numbers once shipped (which is always nice) I had a very good experience with this company.

 I would shop here again

I need to mention that the CS rep I dealt with was exceptionaly good, even gave me a discount on an Extended warranty I wanted to get. So Jake (I think that was his name), Thank you!

 I would shop here again

At their site, I found what I was looking for at a great price. I went with eComElectronics because they provided me with great customer service by walking me through their web site and helping me to conclude my order. I got it within the time frame of desire and it arrived in perfect conditions and with everything I had expected.

 I would shop here again

This shopping experience was quick and easy. The price of the products I purchased were excellent when compared with similar packages from other retailers. I am very happy with my VAIO VGN-SZ750N/C notebook PC .

 I would shop here again

eComElectronics provided very fast service. My Laptop showed up 2 bussines days after the order was placed. The price was right and express delivery was a big plus! Only a minor issue was a 2nd Laptop showed up the next day. One quick phone call and an RMA was issued. My acct. was credited shortly after eComElectronics received the return and all is well. I would use them again and recommend them highly to friends even with the mistake they made.

 I would shop here again

The shipping is faster than I expected. The most I like is I got the confirm call for the order directly form it to verify that my order is correct and I realy placed the order myself not somebodyelse use my name or my credit card.

 I would shop here again

I purchased a Sony TZ150N/B in December of 2007. The salesman was helpful and knowledgeable and the laptop was promptly delivered in just a few days. The order and delivery process was commendable. In addition to additional memory I also  and   Read full review...

 I would shop here again

Shipping was on time, but it took over a day for eComElectronics to actually process the order. Overall, very pleased with them and most likely will be back for more buying when the time comes.

 I would shop here again

Everything about my recent transaction with ecomElectronics was great!  I received fast delivery, which is important when you are waiting for replacement printer, good price and advertised quality!

 I would shop here again

Cusctomer service and product are really good .I really appreciate that they remembered me when I placed my second order. It’s a great feeling!!!

 I would shop here again

I have recently purchased a Apple Laptop through ecomElectronics and just have to say how happy I was with the whole experience.
At first I was uncomfortable with buying a product from a company I have never heard of.
Roy was my sales person and he was very helpful and patient. He answered all my questions, and was not pushy at all.
I received my laptop even sooner that I expected, and got a great price on the laptop and the 3 year extended warranty.
There were no taxes or shipping charges, and all together I saved over $200.00.   I highly reccomend buying from ecomelectronics!
Deb G.

 I would shop here again

If you are not in a hurry to receive your order and pricing is more of a concern then ecomElectronics will probably suit your needs.  I needed to receive my order within a week's time and as a result paid the $75 for two day shipping.  I   Read full review...

 I would not shop here again

The quality & the prices of eCom's merchandise selections were really great. Items are exactly as described as well and thorough detail given on their website. Everything arrived in great condition and perfect working order. These people more than exceeded my expectations! I highly recomend this seller!

 I would shop here again

The prices were excellent and my order was processed and delivered relatively quickly. There was a slight problem with my shipping address in which your sales representative contacted me immediately and helped to resolve the issue right away. At the same time he asked if I needed any other items to complement my order. I didn't need anything else so I said no. They actually operate like a reputable business is supposed to. They could be truly awesome at what they do to make sure that their customers are satisfied from beginning to end with their shopping experience with very little extra effort.

 I would shop here again

Full of it. These people give NYC a very bad name. All I wanted was a Laptop for a friend birthday so I stumbled along this site calming to have the best prices on laptops, boy did they take me for a ride. I placed my order Monday, and its Friday still no shipment, not even processed. Some loser from the site called me up about upgrading the ram, I’m trying to tell him I have five computers this is not even for me I don’t want any additional upgrade. 
After declining his entire request he claims to have the same type of laptop form acer for the same price with the ram upgrade. LOL he must had thought I was stupid I checked the site he was trying to sell me some model five years old with less ram and refurbished I then ask him if he was crazy then got off the phone with him. Something tell me I’m not getting that computer I ordered ecomElectronics.com are rip off I will never in my life again shop with them! And I advise everyone to do the same !

 I would not shop here again

The merchandise was easy to order, shipped promptly, and was exactly what I had ordered. I was very satisfied with the service given. I will shop here again!

 I would shop here again

I received an immediate email confirming my order. And then received another email stating when the purchase would arrive. I received the order on the exact day you stated it would arrive and am very happy with my purchase. The only thing I don't know about yet is if I will get my rebate as they promised. An update will be made if things don't go as promised but I see no reason why they wouldn't.

 I would shop here again

Very professional and responsive; they lived up to their rave reviews found here and other comparison shopping sites. The phone Rep was particularly helpful and knowlegable. Although he did ask if I needed to buy any accessories, I said that I didn't need any right now but when I do he will be the first I will call.

 I would shop here again

I've purchased from eComElectronics a couple times, and have yet to be disappointed. They don’t always have the lowest prices when you are not ordering Laptops or TV's – but shipping has been great, mostly free. I don't like everything about their web site but I must say – they have order processing down to a science.

 I would shop here again

After searching on the net for a new LCD monitor with accessories for my Laptop computer I found eComElectronics to have the best deal. Very easy ordering experience and fast shipping. I'm Very satisfied!!

 I would shop here again

The only aspect of my experience with this order that is less than positive is the amount of time it took to ship. eCom took 2 business days to process a straight-forward, ship to billing address order. Order to receipt was 6 days. Not horrible, but not what I get from the regular online stores I shop. Still the retail box was shipped inside a larger box. Good: did not use non-recyclable styrofoam peanuts; bad: the packing paper was barely sufficient to keep the internal box from being jostled around but then again what do I know... I'm not a shipper plus it came in great shape.

 I would shop here again

On Monday, March 2nd, I ordered a Pioneer Kuro plasma, I was asked if I wanted to pay an extra $72 in order to have my order expedited and delivered within 4 to 8 business days, I agreed.  Two hours after the whole transaction was completed I   Read full review...

 I would not shop here again

I received an Iomega HDD 160GB Pro USB from ecomelectronics with an unfortunate factory defect. I wanted to return it for a replacement. I filled out their RMA form, which couldn't have been easier, since they used all the information they already had, instead of me having to fill it all in. I got an immediate e-mail response. The next day I got an e-mail saying my replacement had been shipped, ALONG WITH A PRE POST PAID LABEL to return the defective item. I don't know how a company could do any  better. Excellent service.

 I would shop here again

At this point in time I'm very disappointed with this company.  They processed my payment on the 2nd of this month and then I received an e-mail on the 4th stating that it had been shipped via UPS.  Each time I tried to "track" my order it says Billing Information Received.  I called them and the first guy informed me that it was sent via FedEx.  That information in the e-mail was wrong.  I asked for the proper tracking number and he said I would receive it shortly.  I called back the next 2 days and they keep telling me I should be receiving the information in an e-mail (they couldn't look it up).  It has now been a week since they took my payment and there is no shipping information.  I've tried to be patient but this is not worth the low price at this point.

I wanted to update the situation with the latest (03-10).  I received an e-mail from their sales staff with the correct tracking information.  The item didnt ship until the 6th and is expected to arrive the 11th.  I'll update this post when I receive shipment.

 I would not shop here again

Service after the sale, (or even before, for that matter), is the best I've ever experienced. I did not have to wait for more than a minute or two for someone to come on the phone and they were the most courteous & helpful service/sales reps out there. More times than I can remember I have had nightmares service from many different types of companies I've dealt with. As an example of ecom's type of service,  they upgraded my shipping to a faster service to be sure I'd get my Laptop on time and didn't charge me an extra fee. This even happened, without me calling to ask. 

 I would shop here again

Check This Out!  Talk about getting caught Red Handed. I wouldn't buy free money from Ecomelectronics. 

---We've caught what we belive to be many fraudulent attempts by ecomElectronics, disabled them and are preparing to post a administrative notice on their reviews page. We can't disable all reviews submissions because that blocks all reviews including the negative ones - we would consider this if they were receiving no negative reviews, but that's not the case at this time.

They are on my monitor list, but if you should notice new suspicious reviews, please drop me an email and I'll take care of them right away.

We all appreciate your participation and support.


Best Regards,
  
Lara
ResellerRatings.com

 I would not shop here again

As the main buyer for an IT company, I have ordered on multiple occasions from eComElectronics and though they haven't always been flawless in their delivery, they have been absolutely flawless in fixing their mistakes. Mistakes are sometimes unavoidable - especially when dealing with so many customers - what's important is how well they recover. Their customer support is really quite impressive, especially when matched against even the largest of companies.

 I would shop here again

In addition to eComElectronics's reasonable prices (Although not usually rock-bottom, but you get what you pay for in the price versus service trade-off), eComElectronics has a superb return policy, and among the best customer service around. In a commodity-driven market, its the non-product extras (how likely are they to avoid a mistake, how quickly do they respond to their mistakes, how easy is it for customers to contact the seller, etc.) that make all the difference. 

 I would shop here again