JC Whitney

quick and easy. It was easy to navigate the website and i recieved the top in less time than they anticipated.

 I would shop here again

Appreciated the live help on their end. I did have some questions that I needed answered before making the purchase.

 I would shop here again

Okay

 I would shop here again

Co-opertive customer service, pleasure to work with, device arrived ahead of schedule, this is the third time I purchased this same device.

 I would shop here again

Great place to shop prices are good service to Canada GREAT helpful people They have been good to me for a lot of years.

 I would shop here again

We loved the fact that we could contact a real person in the chat room, and they were really helpfull. We were not happy at the tracking feature, not up dated, we waited for days for our order to arrive and was told it was on back order, after contacting JC chat room, which was the manufactors, problem. Any way, we fully intend to order from you, because of your service, and we hope we are getting the right awnings.

 I would shop here again

when I ordered the first pair of pants the representative was very helpful but a few days later I received an e mail stating my order was cancelled as it would not fit my vehicle, I did not understand this as it was a pair of Joe Rocket motorcycle pants , so I called and was advised they were not available from the manufacturer , so I had to ask if there was another pair that was available. The rep did look and find another manufacturer that was in stock but was not knowledgeable about the product and the protection it provides compared to the original item ordered but was still very helpful overall

 I would shop here again

originally there was an error in pricing. I was assured it would correct itself upon shipping. Eventually I ordered a second needed identical item thru a chat session with no problem, and the price was matched, by a very efficient and friendly cust rep. However I have yet to receive my product, nor the second unit I ordered for my nephew, Bill Diaz. I am now leaving town tomorrow for one month. My nephew will be here to receive both units upon arrival. I hope to have mine delivered before I get back to town.

 I would shop here again

Product fits windshield great. A little pricey.

 I would shop here again

Easy to use web site. Fast delivery. Will shop again.

 I would shop here again

I did receive most of the order on time. In fact earlier than expected. I have no word on the balance of my order. Invoices are a little confusing. I've ordered before and thought the same thing with their statements. Same parts are listed too many times each time you receive a different parcel. I've also made a comment about the web site, but have not received a response to that question either. I'm wondering if these comment cards (pages) really matter and if they are taken under advisement or not. If I don't hear back with this one it's the last time I'll fill out a comment card. I'll assume it's Just one more company who doesn't really care what customers think. Shipping and discounts are good. Surfing the web site and invoices are poor. Hence a fair rating. Frank Jacono Frank@frankiedoodle.com

 I would shop here again

SHOPPING AT J C WHITNEY WAS TIME CONSUMING, BUT I HAD HELP W/ SOME ONE THERE, THAT HELPED OUT FOR SURE !!! NO 6 HERE DOESN'T HAVE THE RIGHT ANSWER SO ....

 I would shop here again

The live chat is horrible. do not know were package is. Bad tracking numbers at fedex.

 I would not shop here again

Purchased lights for back of pick-up truck on line, when price came back higher, I called company and the person I talked to took care of the problem immediatly.

 I would shop here again

Have purchased from J C Whitney for many years, and have usually been pleased with the product and service.

 I would shop here again

it was ok the carb works great

 I would shop here again

No problems

 I would shop here again

The shopping was great. They had the item I needed at a reasonable price. I didn't know it wasn't going to come from them. I didn't know they were going to send it via FedX ground. It would have gotten here much faster via USPS since it weighed less than two pounds.

 I would shop here again

Ordered a top for my Jeep. They charged my card. Top not expected to ship for more than four weeks. Had they told me they were selling a product they don't have I would bought it from someone that did.

 I would not shop here again

good

 I would shop here again

I have not to date received my Kleen wheeel dust shields. I only received the in/outdoor thermometer.

 I would not shop here again

fast quick and easy the only problem and is not jc whiney fault but the u.s. military postal system is slower once the merchanidse is in military hands for delivery.

 I would shop here again

The shopping experience was fine, however the product is not useful for me and will be returned. The product's literature was VERY disappointing as whomever wrote it is obviously not an English speaker, it had poor grammer and syntax.

 I would shop here again

Good Experience overall

 I would shop here again

It was good customer service is a bit weak but overall it was ok

 I would shop here again

good experience

 I would shop here again

Love shopping at JCWhitney especially when there is 20% off. The live chat is a great option and very helpful!

 I would shop here again

If the product is available they say will ship in 24 hrs why does it take 7 to 10 days to recieve your order.I don't understand that part of ordering from J C Whitney

 I would shop here again

Was pleased with the shipping and service.

 I would shop here again

It was good.

 I would shop here again