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Great transaction! Fast and reliable delivery and great communication!
by holmdelmom, July 13, 2009
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We ordered a trampoline for my children through the Trampoline Store. After some research I found that this site had the best price and FREE shipping as well as the most kid friendly trampoline that I could find. It has a padded bar to help stabilize them while they jump. Plus the jumping surface is quite large. We had the trampoline in our house and assembled within a few days. We couldn't be more happy with the ordering, delivery and the product. We'll get many years of use out of this product. Thanks for everything!
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Excellent service and product
by donjack, July 13, 2009
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Great service. Knowledgeable salesperson. The product (recumbent bike/rower) was fairly easy to assemble. My husband, who is recovering from a torn artery in the brain says this is a well-made piece of equipment and an excellent value. This bike/rower does not take up a ton of space and is fairly attractive. It arrived in about a week.
This was one of those rare and wonderful times when you got what you ordered and more. |
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Great value for price!
by lasker76, July 13, 2009
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The description of features and the customer reviews were very useful. I already had a Stamina "starter rower" so was familiar with that company.
The machine I ordered arrived a week after I placed the order. It took me three days, working off and on, to put it together, including a shopping trip to buy a missing washer. The assembly instructions could be better: or maybe a video of the assembly at the company's web site. I've used my new excercise machine twice, and so far it is an outstanding value for the price. |
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Abysmal!!!
by dpcqg, July 13, 2009
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"Never ever before in my life have I expereince such horrific, abysmal and completely unacceptable a customer service expience than I have with Mercantilla. Two months later, I am still without resolution to recieving replacement parts for those that arrived damaged. After eight plus calls later, I am put on hold for 20 minutes only to have the call dropped. Unaccptable, NEVER do business with this company. "
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fast delivery and product as promised!
by mecan, July 10, 2009
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the order process was easy, the tracking easy and arrival time awesome! My three year old grandson loves it. thank you for a company that you can rely on to promise and deliver at a wonderful price too!
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Website is a solid B, Shipping was fast and timely. Seamless transaction.
by gerard_sanchez, July 9, 2009
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No fuss, no hiccups, smooth transaction. I heaved a sigh of relief because the bike I had ordered arrived well and complete enough, compared to the people who received the same item only with missing or broken pieces. I felt I had averted a big pile of endless phone calls and emails had my experience with shipping been the same as with the people who ordered the same product from the store. I credit Mercantilla for this.
The free shipping and no sales tax did alot to sway me to buy here instead of somewhere else. |
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VERY GOOD and FAST
by lakefuntime, July 1, 2009
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Very fast delivery and was packed well.I would do business with then again plus they have good prices. A+ is the grade I would give then.
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Excellent experience, I will shop here again for sure.
by flo42002, June 30, 2009
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My order arrived 4 days ahead of the UPS scheduled date! It left the merchant right away. Very impressed with the quality of my item as well as the super fast service. My table was in excellent condition upon arrival and the seller
Read full review...
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Shopping was easy, assembly was not..
by ellen70, June 30, 2009
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I ordered an inversion table from The Inversion Store. There was no fee for shipping, great! It stated that it would ship in one day, great! The testimonials were all positive, stating how easy it was to set up and store, great!
Read full review...
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great experience
by mm9351, June 30, 2009
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Mercantila aims to please their customers. The checkout procedure is quick and painless. Got my item very quickly and in perfect condition, no problems here!
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Great Price, Great Service, A Great Experience!
by lt_in_wa, June 30, 2009
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My Husband has had on and off back issues for some time now. We thought it was just the perils of getting older. I don't really remember where we saw the idea for an inversion table, but we thought the idea behind it was good enough to give it a try! After a lot of looking, we found that the best prices and even free shipping came from the Mercantila Online Store. We ordered one and couldnt believe how fast it got here! Putting it together was a breeze and we were very pleased at how sturdy and well built it was. We got a great deal and although he hasnt been using it for a long time, my husband really thinks its doing him a lot of good already! Thank you for the great service, we're recommending you highly to our friends that want to get a great deal on equipment like this!
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pleasant experience
by cibadorm, June 30, 2009
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I was a little apprehensive about ordering from this company after reading some of the reviews. I finally decided to give them a try. My order was processed accurately and shipped on time without any problems. I cannot comment on customer service because I didn't need any service. Overall, I am pleased with the product and the service and I would buy from them again.
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The best for overall satisfaction
by natemiah, June 27, 2009
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I purchased the pitching machine and had great customer service. It was delivered promptly and was greatly satisfied. I would greatly reccommend anyone wanting to order they go through Mercantila Online Store.
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Very pleasant shopping experience.
by adpuerta, June 25, 2009
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Very nice shopping experience. I will definitely shop with them again. My stroller arrived on time and was exactly what I ordered. Great communication throughout. Thanks.
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Very easy ordering and excellent service.
by ballplayerdad1, June 24, 2009
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This is the second time that I have ordered from this website. Both times the orders were placed easily. The orders were easy to track on their tracking system and both orders arrived on the exact day that they were estimated to arrive. I will be ordering from them again.
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Quick, easy and painless! Quaility of merchdise 1st.rate.
by jumpingjane, June 23, 2009
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1st time buying through Mercantila and I must say it was a painless transaction. I placed my order on a Wednesday and received it the following week. Quality of merchandise was superb! The merchandise was a massage table for my daughter for her graduation. She gave me the name of the company and told me to give Mercantila a call because her school ordered their equipment from them. I was kind of leery of ordering it on line because I did not know whether it would be sturdy enough to handle all her clients. Surprised because my husband and I were her 1st clients and the table did beautifully! Quality all around. Thank you for a quick and easy transaction.
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A++ Seller
by sammi3569087, June 23, 2009
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I ordered a Stamina Magnetic Fusion 4545 Recumbent bike from the Fitness Equipment Superstore through Mercantila. Two weeks later, I can say that the bike seems to be a good value for the price. The product was exactly as advertised. Delivery speed was excellent through FedEx ground. Overall I am pleased with my purchase and the product.
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Item never in stock. MERCANTILA IS A SCAM!
by xandi79, June 18, 2009
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I ordered a Mutsy stroller from them back May 18, 2009. The reason I ordered it was because it was about $200 less than any other place. So I ordered the accessories to go with it from other vendors and then continued to wait. Weeks
Read full review...
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Awesome
by slyder1z, June 18, 2009
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One word, Awesome. The product was priced right, the cost for shipping was low and the shipping time was just right.
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Pleasent experience
by ilcannon, June 18, 2009
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Delivered on time in perfect condition and easy assembly. For the price I'm pleased with the table and it suits my needs for spine alignment and relaxation.
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Overall a terrific online ordering experience.
by atvguyinaz, June 16, 2009
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Purchased The Pool Cleaner online from Mercantila. Website was having a few screen formatting problems the day I ordered, but everything worked as expected and the product order was confirmed in an email afterwards. Web tracking of order worked well and product was delivered quickly and was exactly as described.
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HORRIBLE - they are thieves!
by seasoned-shopr, June 15, 2009
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I planned to order a kitchen sink from undermountsinks.com, but had a question first. So I called the 1-800 number which connected me with Mercantila. Satisfied with the answers I was given, I proceeded to order the sink from the online operator since it would save me some time. WAS I WRONG! The sales associate ordered the wrong sink. I tried to exchange it by following the online directions, but nothing happened. So I returned the item and have yet to see my money.
After some online investigating, I have determined that Mercantila is a parent company of some online retailers. The websites look similar to each other, with the same 1-800 number. The contact information for some of these sites listed Mercantila as the main company. They are theives! BUYER BEWARE! |
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Scam company. stay away!
by honestresearch, June 14, 2009
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Bottom line: Absolutely not, buyer beware, read reviews from other websites, some slick online companies like Mercantila use shill accounts and fancy webpages to build false confidence and every marketing trick they can. This review is unfinished,
Read full review...
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Best Price Good Service.
by coachv, June 13, 2009
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I ordered a pool cleaner. The price was the best anywhere and the delivery was excellent. The only "wish they did it differently" was that I received an e-mail indicating the shipment was made on the 20th but the shipper didn't pick up the shipment until the 23rd. Overall, I would use them again!
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Order arrived very quickly and was in perfect condition!
by gachala, June 13, 2009
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Order arrived very quickly and was in perfect condition! The armoire was very nice quality and accurately reflected the advertised information. Would definitely recommend to others.
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Quick and Accurate!
by sj-mom, June 12, 2009
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Item arrived quickly and as ordered! Easy to track on line. Unable to beat price on any other site. Would for sure use again!
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Recommended company- everything as described and planned. Would buy again!
by puppetwoman, June 11, 2009
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I ordered a rowing machine for my daughter's birthday gift. The rower arrived as planned, it was packaged well, had good assembly instructions, and she LOVES IT. I would recommend purchasing from this company, and I would not hesitate to do so again.
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Very positive
by leegardens, June 9, 2009
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My experience with Mercantilia-The Massage Store was very positive. The service person who took my order was accurate and friendly and sought answers from a supervisor that he did not have. The product (Earthlite Vortex Seated Massage Chair) arrived in the color I ordered, on time, and in perfect condition. I was provided with a tracking number.
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Very easy to work with and the product was in stock.
by whumpa, June 8, 2009
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It was a great pleasure working with Mercantila, they had the best price for the product I was buying and it arrived within the time stated. I ordered a pool cleaner which after many months of researching the product and prices on line, I found that Mercantila had a good rating and and they had the best prices. Their website was very easy to use, unlike the majority of websites, I didn't have to hunt around for links, it was very easy on the eyes to view.
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My experience with Mercantila was very satisfactory and I would purchase from them again.
by andban, June 8, 2009
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As a first time buyer at Mercantila I was very pleased with my shopping experience. It shipped out faster than what I expectedgiving me plenty of time to have it set up. I was a little worried about setting it up without any help, but it went smoother than anticipated. The product was as advertised and I am happy with the purchase.
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