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Online Electronics Liquidation

Online Electronics Liquidation
 
 
Average Rating: 4/5.0 store rating
On-Time Delivery 4
Customer Service 5
See all Online Electronics Liquidation listings

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I received the new product timely and...

I received the new product timely and as represented. I had a few uptight moments when I realized after hitting the tracking button that 3 items were ordered instead of 1. I had logged into their website twice earlier and confirmed the order but was undecided and closed it out before entering credit card info and hitting the "Submit" button. However, the website had accumulated the items but did not disclose the quantity ordered prior to submitting. OEL never answered the telephone but luckily responded to an email sent to shipping and corrected the order.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The box came with one of the cables...

The box came with one of the cables missing and dead batteries for the remote. When I called and emailed to complain, I wasn't offered ant replacement of these items. I didn't insist on it because I found both items at home but couldn't use the converter for my TV anyway. But I think the store should have offered the replacement of these missing items to me.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Excellent Buying Experience!

Excellent Buying Experience!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I wanted to order 3 converters, 2...

I wanted to order 3 converters, 2 covered by discount coupons. It was not clear to me that I could only order as many as I had coupons, and had to place a separate order for the third at full price. My order was accepted in full and I received a confirmation. LATER, I rec'd an email describing my error and asking that I order the third one separately. I did, then emailed to make sure that neither was filled twice. I rec'd a confirmation email that both were ok. Too much follow-up - should be CLEARLY NOTED on the order page that you must place separate orders....

  I would shop here again
Overall Rating: 4/5.0 store rating
 

LOUSY SERVICE

by majorp, March 27, 2009
TERRIBLE CUSTOMER SERVICE ...I bought a DTV converter. It shipped after 4 weeks with very little communication and only after I email many times for an order status. It finally arrived and it reeked of cigarette smoke and had a hair and oily finger prints on the remote. So they shipped me a used converter. They made me pay the freight to return it. Then they lost it for 2 weeks. Then they shipped me another used converter. They claim they have to open every box before they ship it. This is a scam. They ship used converters. They don't answer their phone ever, always goes to voice mail. They don't answer emails until you threaten to use the BBB...which I did.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Incompetent, awful customer service, unreliable

by adamgw, February 5, 2009
DO NOT ORDER FROM THIS STORE. They are probably the shadiest, most incompetant online merchant I have ever used in 5 years of online shopping. I ordered a DTV converter which was "in stock" at the time of ordering. After several days passed without so much as a confirmation that they received my order, I called and was told it was backordered and would ship Jan 30... I'm writing this on February 10th, and I just NOW received a shipment notification... 11 days later than they told me. No update was ever given to notify me of a further delay.
In short, they do not communicate with you; they do not have reliable data on their product pages; and their customer service is appalling.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

DO NOT BUY FROM THEM!!!

by vodal73, January 6, 2009
12/24/08: I will NEVER order from them again! I ordered an item to be delivered as a Christmas gift for someone. On their website, it said the item was in stock & usually ships within 24 hours. They didn't ship the item until 9 days later (3 days   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Easy to navigate website, in-stock...

Easy to navigate website, in-stock products, secure payment options, quick and inexpensive (free) shipping with tracking. What more could you ask for?

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was a little skeptical of the site at...

I was a little skeptical of the site at first, but they came through for me. I got the printer I ordered in a very timely fashion and it works great!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy to work with - good pricing

by sepstein44, December 17, 2007
Very easy to work with them. We needed a large order, several printers and accessories. We were able to talk to them on the phone and get a NET 30 account setup and work out a better price. I would work with them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The printer arrived in perfect shape,...

The printer arrived in perfect shape, sooner than we expected. It worked perfectly, and we are very happy.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Super Friendly

by photonbeam, April 5, 2007
Just an excellent experience that I would surely shop with them again. Their phone people are really super friendly and great. I found Online Electrtonics Liquidation from shopping.com comparison site and they were the cheapest price out there for   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Online Electronics Liquidation found...

Online Electronics Liquidation found the fastest and least expensive shipping to Alaska. The order arrived in under 24 hours from shipping - 2 days faster than promised.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have no idea what to write here. I...

I have no idea what to write here. I ordered a tv and it arrived in a couple of days, I guess I should write everything went the way it should and I have the TV that I wanted. Thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I would shop again!

by jerryyus, August 30, 2006
I am very pleased with my purchase I made from them. I ordered a Lexmark color laser printer with free shipping. It was shipped the day I ordered it!!! They sent me a tracking number that night! The printer arrived two days later and all is well. I would shop with them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I ordered a product that was marked "in...

I ordered a product that was marked "in stock", and selected 2nd day air shipping. I recieved a confirmation of receipt of my order via email, but I received no further notification that my order had shipped, so I contafcted the seller by phone and by email. Several telephone attempts on consecutive days yielded the same recorded message no matter what time of day I called. Telephone messages and emails are still unanswered Weeks after ordering, I have no confirmation of shipment or explanation from the vendor. BEWARE! THEIR CUSTOMER SERVICE IS NON-EXISTENT!

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Delivered as needed

by punchina321, June 5, 2006
I bought an outdated Canon printer from them and they were able to deliver it within 3 days as I needed. I would shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Would shop again

by derler222, March 28, 2006
just a great place to shop. I have bought a few things from them, including a printer samsung ml2550 and a shredder. Everything always worked out perfectly and I would shop with them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I am happy that OEL took considerable trouble to solve a problem.

by mifl, January 23, 2006
I am very pleased with a recent transaction with OEL. I ordered an electric shaver. When it did not come, I informed OEL. Their investigation determined that the shipment was lost by one of the major package delivery services. OEL offered me a full refund or another shaver, this one a slightly more expensive newer and presumably better model. I chose the second option, and the shaver was shipped to me promptly.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good Customer Service

by glowbaby, September 15, 2005
I bought from this store, not because they were the cheapest or something like that (price wasn't a factor - they just had what I wanted), but because when I was having a problem going through their checkout online I called them and got a live person   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Delay in shipping was as a result of my...

Delay in shipping was as a result of my error (phone no. was incorrect).

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 3/5.0 store rating
 

The web site claimed that the items...

The web site claimed that the items were in stock; otherwise I would not have ordered. If thier computer systems can handle online shopping, they should be able to handle inventory.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Canon digi cam

by shnizzyman, July 11, 2005
Yo, word up this company is da bomb. I bought a digital camera from them and it wuz all good!!! No funny stuff goin onz here - just what I want!!!

-ShnizzleMan

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great store. The only problem I had was...

Great store. The only problem I had was that I ordered two PDA's and only one was shipped due to a back order. I was not informed of this until I received the shipment. Over all a good spot.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good Customer Service

by bogosleth, June 29, 2005
All around good experience. Had some credit card issues that took a few days of phone calls to be resolved, but in the end everything worked out with good support and fast response time. I would purchase here again and feel confident that they would treat me right.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Product appeared to have been opened...

Product appeared to have been opened prior to shipment for some unknown reason. Merchant promptly responded to my concern that the unit may have been previously used, reassuring me that it was indeed a brand new unit. No further problems with the unit, and I would definitely recommend this merchant to others.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great price and service once the delay...

Great price and service once the delay in their getting credit approval.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 3/5.0 store rating
 
Needed to get my hands on a Sony Clie PEG-TJ37 because I have had one for a year, loved it, but it broke. I found this company advertising a new one on shopping.com. Clicked the link and checked out easy enough, although the design could have been a   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I called the company for more than 30...

I called the company for more than 30 times in a week and had to pay overnight shipping to USPS to ship the gift i bought from the company. They told me in 2-4 days, actually it took more than 9 days !!!!!!! otherwise every thing was good, and the answer machine and the communication system was very difficult.... I hope you guys improve. I liked your email communication stuff. Good luck in teh future.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Everything went fine with the order....

Everything went fine with the order. The real test of course is when something goes wrong - which didn't happen. I purchased with Online Elec. because of their 30 day return policy. I would purchase from them again. Gary Barnes

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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