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PC Connection

PC Connection
 
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 5
Customer Service 4
See all PC Connection listings

Read 3,792 reviews
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Worst online retailer I have ever used!

by likeitis54, May 12, 2009
This is by far the worst online merchant I have ever had to deal with. My 24hr guaranteed ship was non-existent. I called a week after ordering to find out the status I was told I cannot purchase because I do not have a land line. The women was very rude insisting I must have a land line telephone everyone does. Then they wanted my employers information (phone number, website, address, etc.) They already billed my credit card by this point. I had to cancel my order when I was dealing with theses people then I received an email saying it wouldn't be canceled until I call back. I have never had this much trouble shopping online.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

An impressive supplier - They deliver the goods!

by janisdoll, April 25, 2009
I recently purchased a Pink Acer Aspire Netbook with a 6-cell battery from PC Connection.  I had searched everywhere for this item, both in my local area stores and on the internet.   It was difficult to find one that was Pink and also had a 6-cell battery.

My internet search turned up a number of suppliers, but PC Connection was the site that offered the best price, the best display of information, and free shipping to boot. 

I am blown away by their fast and courteous service, great prices, and great searchable website; they are quite simply put a great overall supplier.  Not only that, my netbook arrived a day earlier than they promised.  The item arrived well-packaged inside its manufacturer's box, that had been placed in a larger box, in which the smaller box was cushioned in layers of puff bags.  My new netbook was snug and safe from the jarring impacts of shipping.  PC Connection also maintained email contact with me, advising me of receipt of my order and various eamils with shipping advisories.

Everything arrived as ordered.  WOW.  I'll use them again and refer my friends.  I am so impressed by their professional behavior.  They are a model for other internet suppliers to envy.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Site was easy to navigate and received...

by PC Connection Shopper, March 21, 2009
Site was easy to navigate and received products in good condition shortly after.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Chose this retailer because of free...

by PC Connection Shopper, February 21, 2009
Chose this retailer because of free shipping, no tax, and they had the lowest price. Macbook was in stock as stated. Shipping was free and relatively fast. Laptop arrived well-packed. Customer service answered questions I had before purchase very quickly; I have not had to contact them after purchase. Very happy with purchase.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Beware. Horrible experience

by jprendes, January 27, 2009
Called to place an order for a thermal printer, I satated I needed it fast, so I paid for Overnight shipping. The next day the order did not show up, I called them and a sleepy customer service rep told me that the order was not shipped because they needed additional info regarding my credit card. I never received a call or e-mail from PC Connection regarding any issues, so I was very upset and told the CSR to just cancel the order, she said "alright" and hanged up the phone. This company seems to have too much business to care about one upset customer. BEWARE

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

I ordered the TV and at check out I was...

by PC Connection Shopper, December 10, 2008
I ordered the TV and at check out I was told that the order would be processed and shipped that day. When I did not get a shipping confirmation I emailed customer service 3 days later and was notified that the item is on backorder. It has been 10 days and it is still backordered.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Always excellent prices and quick...

by PC Connection Shopper, December 9, 2008
Always excellent prices and quick shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The price paid was the lowest on line....

by PC Connection Shopper, December 9, 2008
The price paid was the lowest on line. The items arrived quickly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am satisfied. A better product...

by PC Connection Shopper, December 9, 2008
I am satisfied. A better product descripiton would have helped. It was a power adapter, but it did not come with the cord.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The item I purchased was easily the...

by PC Connection Shopper, December 9, 2008
The item I purchased was easily the lowest price of any store I checked and it was delivered faster than expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

jah rastafari

by PC Connection Shopper, December 8, 2008
jah rastafari

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent

by PC Connection Shopper, December 8, 2008
Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Placed an order for VAIO FW280JH :...

by PC Connection Shopper, December 8, 2008
Placed an order for VAIO FW280JH : 2.4GHz on Black Friday. On Monday get an email that PCConnection made a mistake in description of the item, and it is really VAIO FW230JH : 2GHz. So they offered to send that instead (Bait and switch?). I went to their website again and checked the ofered Laptop description, and still desided to buy it cause it had BR-ROM. I called them and requested that offer. When I went over the item description with them they aknowledged that there is no BR-ROM (another mistake?!). I eneded up not buying from PCconnection.com - I used newegg instead - fast, reliable, guaranteed. Just loved newegg them.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Website was very easy to use. My order...

by PC Connection Shopper, December 8, 2008
Website was very easy to use. My order came faster than I expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

service was excellent and the product...

by PC Connection Shopper, December 7, 2008
service was excellent and the product was as expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

GOOD SITE. GOOD PRICES. GREAT PROCESS...

by PC Connection Shopper, December 7, 2008
GOOD SITE. GOOD PRICES. GREAT PROCESS AND DELIVERY TIME!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This is a gift, so don't know if it...

by PC Connection Shopper, December 6, 2008
This is a gift, so don't know if it works yet, but it came packaged perfectly and was on time. Also, GREAT PRICE!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I purchased the Ipod Touch as a...

by PC Connection Shopper, December 6, 2008
I purchased the Ipod Touch as a Christmas gift for my daughter. It was received as promised. However, I haven't opened it other than to examine the pkg to make sure the order was correct and the item wasn't visibly broken. Otherwise, I am very pleased with purchasing from PC Connection. It was very simple. Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent experience. Would definitely...

by PC Connection Shopper, December 6, 2008
Excellent experience. Would definitely shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The item shipped later than I was told...

by PC Connection Shopper, December 5, 2008
The item shipped later than I was told however, I receive the item in good shape.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Great

by cric1313, December 5, 2008
Fantastic.  Ordered a external hd in the afternoon and it was shipped and delivered within the next day.  Very happy.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I hadn't purchased from them for a few...

by PC Connection Shopper, December 5, 2008
I hadn't purchased from them for a few years, but they offered the best price and I was completely satisfied with their service. Very trustworthy, as always.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very smooth--no problems

by PC Connection Shopper, December 3, 2008
very smooth--no problems

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent experience

by PC Connection Shopper, December 2, 2008
Excellent experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Will definitly recommend PC Connection!

by PC Connection Shopper, November 26, 2008
Will definitly recommend PC Connection!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

SHOPPING WAS VERY EASY. I HAVE NOT...

by PC Connection Shopper, November 26, 2008
SHOPPING WAS VERY EASY. I HAVE NOT RECEIVED THE ITEMS YET. I EXPECT THEM ANY DAY NOW. I HAVE USED THIS SERVICE IN THE PAST WITHOUT ANY DELAY. I WILL DEFINITELY SHOP AGAIN.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Very happy with product.

by PC Connection Shopper, November 26, 2008
Very happy with product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Super transaction.

by PC Connection Shopper, November 24, 2008
Super transaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Was easy and as advertised.

by PC Connection Shopper, November 23, 2008
Was easy and as advertised.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good site, prompt shipping

by PC Connection Shopper, November 21, 2008
good site, prompt shipping

  I would shop here again
Overall Rating: 5/5.0 store rating
 

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