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Panasonic Premium Store

Panasonic Premium Store
 
Average Rating: 2.5/5.0 store rating
On-Time Delivery 5
Customer Service 3
See all Panasonic Premium Store listings

Read 6 reviews
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Worst Customer Service, wont buy at eoutletmall again

by kiranepinions, March 25, 2008
I had bought a blood pressure monitor at eoutletmall. The customer service told me that they did not have stock so they had to back order, and i might get it in another couple of weeks. I waited for one month, did not get the product. I called the customer services and told them to cancel the order. I purchased the product in Linen & Things and left the country for a month. When i came back to USA, the product was delivered to my address. The representative never cancelled my order. I called them back and asked about it. They said they can refund for the product, but they would not pay for the shipping charges. I asked them whose fault it was, not to cancel the order. They said that they would not like to discuss it, all they could do is give refund if i send the product.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 
After looking at some of the negative reviews I was a bit worried. But the number of total reviews were not too many, so I figured this company must be new in business. I went ahead and ordered. I am happy I did. They had the best price. I saved a few   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

DID NOT RECEIVE THE CORRECT MODEL...

by eOutletMall.com Shopper, January 6, 2007
DID NOT RECEIVE THE CORRECT MODEL NUMBER PHONE I ORDERED. AFTER USING BRIEFLY SOUND CLARITY ON PHONE WAS AWFUL. HAVE RETURNED ITEM AND I'M WAITING ON REFUND.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Avoid this on line merchant, bad customer service after the sale

by dixby, November 13, 2006
I recently bought a camera (refurbished) the camera should have been sold as a used camera since there were obvious scratches, dents and allot of use, but worse, no box, how am I supposed to give this as a Christmas gift without a box? it looks like something bought from a yard sale. I asked for a compromise by sending me a camera case for it, even go half on one but the answer was no. If this is the kind of customer loyalty they offer then they lost me as a customer for good, I will let the rest of the online community know my experience as well. Avoid this company!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 
WARNING! DANGER! I had a terrible, horrible experience with eoutletmall.com (also does business as "FactoryOutletStore.com). I placed an order for a Panasonic Home Theater System which was offering a $50 rebate. On the website, the picture said "brand   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Mind Blowing.

by iloveamerica, October 19, 2005
A+ Store, Fast Shipping. Easy Ordering. Customer Service was nice too. Very Hard to find such a store with all these features.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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