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PetMountain.com

PetMountain.com
 
Average Rating: 4/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all PetMountain.com listings

Read 8 reviews
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Showing 1 - 8 of 8

 
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Wondering if company really exists???? Poor Customer Service

by displeasedcust, June 6, 2009
Interesting to find that reviews in 2009 are not favorable. I emailed the
company with questions approx a week ago about something I was
thinking of purchasing.-Have yet to receive a response.
Going elsewhere to purchase the item. After reading 2009 reviews, I too am wondering if this company is a scam, legit. If legit company, their customer service is obviously poor.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
 
I think they are a SCAM!  My wife (who is physically challenged) bought a light bulb and realized within seconds of placing the order that she had mistakenly gotten the wrong length.  The site does not allow for cancellations, so she followed   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Fantastic!

by bikebum, December 9, 2008
I purchased many items from PetMountain on my first order.  I have two freshwater aquariums.  These items included canopy lights, fish food and water conditioning products.  I received my order within days and received free shipping.  They had a special and if you met the minimum purchase requirement there was no charge for shipping the order.  I saved about 25% off going to the local store, and everything was packed perfectly.  With one exception they had everything I was looking for.  I had a question on one item and called them direct.  Prompt, friendly and courteous! I would not hesitate to recommend PetMountain to anyone.  Thank you PetMountain!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

AWSOME!!!

by doglady1, October 29, 2008
So much selection on dog toys and aquarium equipment! They have the lowest prices I have found online anywhere! Very friendly customer service reps that REALLY help and don't stop until you get what you want. This is my 6th purchase from petmountain and   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I have just received my second order from Pet Mountain and could not be happier. Prompt shipping, great prices, and super customer service. I ordered two Pondmaster Pumps for my waterfall from them and their prices were 20% lower than anyone else.   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent prices & Shipping specials - highly reccommend

by mybreezy, April 17, 2006
I have ordered a couple times from Petmountain.com and they have excellent prices, affordable shipping as well as great customer service. I have had nothing but good experiences with my purchases.
And it seems like every time I go back online to buy something, they have added more products and selection, which is helping me to do all my purchases at one online store that has everything i need.
I highly recommend this online store to all pet lovers like me ;o)

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent communication. Excellent...

by Pet Mountain Shopper, November 2, 2004
Excellent communication. Excellent merchandise, awesome price. An a reccommendation!!!!!!!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Pet Mountain has great prices, shipping...

by Pet Mountain Shopper, November 1, 2004
Pet Mountain has great prices, shipping is fast and reliable.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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