Sephora

I order from Sephora.com with complete confidence. They are all about customer service. Shipping is free on orders over $50, and return shipping is free and convenient. Orders include a pre-paid return label; you just drop the package off at the PO. They   Read full review...

 I would shop here again

I frequently order from sephora and have always been impressed with the wide selection of products, the fast shipping time and the free samples.  A few weeks ago, I placed a gift order for a friend's birthday.  Unfortunately, I entered an old address for her mailing address.  When I realized my error, I contacted sephora's customer service number.  The representative was very helpful, located the order, and said that she would contact UPS to provide them with the correct address.

When I spoke to my friend and heard that the gift had yet to arrive, I again contacted sephora's customer service.  The rep researched the order and discovered that while UPS had told them that the address change was successful, they had still shipped to the old address.  She immediately placed a replacement order free of charge to the correct address.

I was extremely impressed with the level of customer service I received from both reps.  They were immediately able to suggest a solution that solved my issue and were friendly and polite.  I would highly recommend shopping from sephora's online site.

 I would shop here again

How can I describe Sephora.com? Well, it is just a huge site full of makeup, skincare, hair products, body products, nail polishes and you name it! It has higher-end products that you CANNOT find in drugstores. It has products you would find at Nortstrom   Read full review...

 I would shop here again

Omaha's first full Sephora store opened last week and it's not far from where I live, but I enjoy shopping on Sephora.com for prices, service and delivery. The physical stores are such fun to visit because you can test pricey beauty products before   Read full review...

 I would shop here again

Sephora to me is like insulin to a diabetic. I love make up and all things that go along with it. I do not even have to buy anything, just to look at it makes me happy. I can tell you this I own more make up then the average Sephora die hard shopper.   Read full review...

 I would shop here again

Sephora.com is an internet superstore for beauty (skincare,makeup,hair)/bath/fr agrance items. You'll feel like a kid in a candy store! From the customer just looking for a basic, to the customer who needs counseling for their beauty product addiction,   Read full review...

 I would shop here again

I have been very satisfied with my experience with Sephora.com Online Store. I have ordered products twice, and my products arrived on time in both instances. Ordering from Sephora online has been very easy and seamless - I never have to go to the   Read full review...

 I would shop here again

i love shopping here. customer service is great and to mention how you can always take stuff back even if you have already used them for a full refund or exchange. and not every store does that but they do love shopping here cause i know if something goes wrong with my order or product i will be taken care of . thank you sephora you guys are the best.

 I would shop here again

I went to the sephora store on Madison and was looking to buy some items for gifts and while inside I came across lipstick that I assumed was a tester so I used it only to find out it was not when the clerk said you cannot use new lipsticks I apologized and offered to buy it when nothing happened I assumed that was all.

I continued to shop and was going to buy a lipstick some nail polish i also had a new lipstick in hand and put it down momentarily only to have the same clerk come over and ask me where was the lipstick that I had in my hand I was shocked and he repeated that I said I had put it down to try on nail polish he asked me put it where and looked to find it by this time I was furious and asked if there's a problem he said no after all of that I left everything in the store and left embarrassed and uncomfortable i will never shop there again ever where i was a long time client to be treated this way is humiliating and wrong





 I would not shop here again

Sephora stores and Sephora.com have wonderful Selections, hard to find products, fabulous customer service, great 'freebies’ and they are price competitive.
A couple years back I picked up a cosmetic in Italy because no US store was carrying it. But just recently Sephora started to! I've never had a problem and order over a dozen times. Products are returned in store- no questions asked if there is a problem. Associates are not commission based, so they don't push products on you like in the department store. Couldn't be happier!


 I would shop here again

Sephora.com is one of my favorite websites to visit because I know that every product they carry is the newest and greatest of it's kind. It's very easy to navigate and find whatever you're looking for. And even if you don't know what you're looking   Read full review...

 I would shop here again

Sephora has had a long and strong reputation for providing top notch products. I have shopped at their retail store for some time (which I ADORE because you get to try it before you buy it) and was happy to start ordering from them online. One of the   Read full review...

 I would shop here again

Join the mailing list! They send codes for free gift with purchase---November & December they have great gift bags filled with products. Great sales but everything goes really fast! Great selection & any problems with your order Customer Service is really nice!

 I would shop here again

I love sephora (always go look for a coupon code first oftentimes there is a GREAT free gift) they have EVERYTHING you could ever want, and things you diudn't know you wanted until you see them.
delivery is quick
I have recieved 2 items before by accident but they let me keep the extra free
satisfaction 5 stars

 I would shop here again

I love Sephora. It's like a toy store for women! It has every kind of beauty need you could imagine. The prices do creep up (who would pay $30 for lip gloss????) but the quality matches.

 I would shop here again

I make a few big purchases at Sephora every few months. They have a great selection of cosmetics, including make-up, fragrances, hair care, products for men and a lot of great gifts. They have a deal that you get free shipping with every purchase of   Read full review...

 I would shop here again

I had the same experience with Ulta.com. They don't honor the coupons no matter how many times you enter it - even when it's not expired. Sephora is so much more customer friendly than ulta and there are only very few exclusive items that bare escentuals has on the ulta website.

I would definitely order from Sephora every time.

 I would shop here again

Oh Sephora.com! How do I love thee. Let me count the ways! 1. Amazing selection: Sephora.com has a huge, almost overwhelming selection of makeup, skincare, haircare and fragrance. I swear I visit the website at least once a week just to see the   Read full review...

 I would shop here again

I had asked the store a question about make up products via e-mail 3-4 years ago (and kindly they replied), but I didn't buy anything then, and actually I had never bought anything from them until the last month. I had visited their online store, so I   Read full review...

 I would shop here again

I would like to register a formal complaint about Sephora.com. My first complaint deals with the website and the amount of time I wasted trying to place an order. After repeatedly trying to place an order ultimately it would not accept my credit card   Read full review...

 I would not shop here again

Generally, I like Sephora. The selection and quality of merchandise is good. I do recommend sticking with the brand name things they carry. I have purchased two Sephora brand items and had very bad experiences both times. I'm always delighted with the brand name items. I purchased Sephora brand lip gloss and it is GROSS. It is sticky and smelly, avoid it at all costs. Also, I purchased a Sephora makeup brush that had black bristles and left black dye all over my face. I had to wash it and soak it a long time to get all the residual dye out of the brush.

 I would shop here again

I never even heard of Sephora a few years ago. I must have been living under a rock. I still have not been inside a Sephora store. But I sure have been inside the Sephora online store! Like a kid in a virtual candy store, I love browsing around   Read full review...

 I would shop here again

My recent two experiences at Sephora.com have been terrible. Their site can only be reasonably viewed using IE, not Firefox. With either broweser, the speed is extremely slow, even with a DSL connection. Worst of all, if there is any technical problem   Read full review...

 I would not shop here again

The Upromise program has definitely opened my eyes to the joys of online shopping. While I have shopped online before, it mostly entailed unique Christmas gifts or Ebay. When browsing the shops that participate in Upromise, I came across   Read full review...

 I would shop here again

On a rainy night I decided to go shopping on-line, since the stores were already closed. I found myself looking through a sephora.com site and was very pleased to see all the collections they had. I order many make up products and guess what? I actually got them on time, the order accuracy was perfect. Overall I was very pleased to find everything I needed in no time and get it under my door in time.

 I would shop here again

I'm guessing not as many boys write reviews for cosmetic and skin websites. But yes, even the busy boy with sensitive facial skin and a true love of moisturizer has to get the goods somehow. What I will credit the website with is that you can find brand names and products that your local store may not carry or is out of. But I don't care for the set-up. It's easy to read through but loses something without having a picture to see for all the items available. I feel like it could be, since I can't think of a better description, prettier. Especially given what Sephora sells. I could go on about the prices here, but I'm willing to pay more for better products. It's best to find a brand that works for you before dropping hundreds of dollars on several and encountering problems. My shipment came in a timely 8-10 business days as the company said it would. Not much else to add. If you find yourself spending a lot of your freetime among the counters at the store, there's no reason you'd dislike the chance to shop Sephora from the comfort of your computer.

 I would shop here again

Living in a small "hick town" about an hour away from Vancouver, B.C, I don't have a lot of options when cosmetic shopping. I work at a hotel and recently I came across a bottle of Pink Sugar in one of the rooms and I knew I had to have it. The first   Read full review...

 I would shop here again

Sephora is my heaven! All of the beauty products you could ever want, all on one website! I am totally addicted to this place. I love the ease of navigation of the website, the variety of products, the free samples, and that you get free shipping on orders over $75. I have also found Sephora to be extremely easy to work with. They are extremely lenient with returns and always friendly and helpful. If you love makeup, haircare, skin products, and beauty products in general, Sephora is the place for you! The only thing I could see as a drawback is that most of their products are pretty pricey. It is great if you love high-end cosmetics, though.

 I would shop here again

I adore Sephora. Everything experience has been a pleasure. They have the easiest and best return policies as well. They pay, and it doesn't matter if you opened it or not. Wonderful for some makeup mistakes we have all made. Free shipping, free samples, and I have found codes for deluxe samples that are just to die for. Almost full size products you get to try for free. Plus, they have EVERYTHING you can think of that's in the high end beauty world. Like most girly girls, I'm difficult to please and have bad online experiences, but Sephora is consistent and fabulous! Plus it all comes gift wrapped, and you get to choose your shipping method. I hate UPS, and I love that I can get it delivered to my actual mailbox within 3-4 days of ordering. Did I mention how much I love this store?

 I would shop here again

I think I should be a professional reviewer of sephora because I shop there obsessively! Though, everything has their good and bad - here is sephora.com The Good: Sephora.com is a great way to stay connected to all the beauty products that you love,   Read full review...

 I would shop here again