SupremeOutlet

SCR700 Summit SCR700  damage to the front of the unit. One of the glasses was broken and the side was crushed

 I would not shop here again

Good experience.

 I would shop here again

The only concern was that they had said they would notify us when our purchase was shipped. We were never notified and it just showed up. We were hoping for the notification so someone would be home to take it in. Instead it ended up sitting outside all day until we got home. That was a little unnerving for us!

 I would shop here again

I tried to purchase the LG WM3988HWA - 27 Inch Steam Washer/Dryer Combo with 4.2 cu. ft capacity. Unfortunately, the substituted a smaller sized model and didn't inform me they would do this. As an online shopper, I would expect for a merchant to contact me to see if it was okay to substitute the item. The item that they sent was about $100-$300 less in value and about 2 cubic feet smaller. This was of great shock, so of course I called them and they offered me a credit for the difference. I then told them I would rather them pick the item back so I could get a refund. I received the item in the beginning of the week and they were supposed to pick it up the upcoming Friday. I called them only to find out their delivery trucks were busy (once again no notification). They were supposed to come the next Monday. Monday arrived, I confirmed pickup in the morning, but delivery truck problems (mechanical) was the new reason for no show the Monday. I had to write a letter to confirm pick up today...I am not trying to be annoying, I just want the credit...I was starting to feel weird about the transaction with them. They picked up the washer and wrote me a reassuring email stating I would get a credit. The delivery people left a great thank you in my lawn...some tread marks. How professional. I had gone by other reviews that stated Supremeoutlet was great. I was so excited until I went through a bit of trouble for an item that they no longer carried. I'd say they have great customer service, just be prepared to follow up on your purchase.

 I would shop here again

We called after placing our order and was told the merchandise was available and was being tagged to be shipped to us. Days later, we phoned again to check on the order and was told you did not have the merchandise. VERY DISAPPOINTING!

 I would not shop here again

My order was placed online on March 28 and confirmed quickly. As of April 6, there had been no further communication from the vendor. I called and got a recording saying that customer service was not available at that time. I left my cell phone number and the call was not returned. As of April 7, the item still has not been charged to my credit card and the online "tracking" just says the order is in process.

 I would shop here again

I called these guys for an air conditioners. I spoke to a sales rep named Katie. She was the most helpful gal I ever spoke to. She explained everything. She figured out the right unit for my room and he was right. I got the unit and put it in the window and it works great! My room is cool, just the way I like it. The delivery guy was great too. 

I will buy from these guys again. They were a pleasure.

 I would shop here again

Excellent shopping experience, very quick delivery, and when I needed support I received almost immediate response to my inquiry and follow up on their part to ensure everything was taken care of. Overall I would rate this as one of the better shopping experiences I've had as a first-time customer.

 I would shop here again

Bought a Frigidaire FMB330RGC  dishwasher from SupremeOutlet. The product came a week later from NY to MI with the delivery people putting it IN my house. The product had no damage from shipping, SupremeOutlet was very courteous and responsive in their emails and the delivery company was just the same on the phone to set up a delivery time that worked for me. I would HIGHLY recommend this merchant to anyone. People say you get what you pay for, and I got nothing but excellence.

 I would shop here again

I had most positive experience with SupremeOutlet.com I have had online as well as by phone. I had lots of questions about the different products, I had read about. The sales people were patient and answered my questions. When I found that I had made an error in my order, customer service was right on top of it. They called me back just like they said they would and made the adjustment on the same afternoon. I researched prices and theirs were the best on the web. And now I will be their repeat customer. Thanks for everything.

 I would shop here again

Everything is perfect. The item arrived all brand new and functioning perfectly. If anything goes wrong, it'll be the manufacturer's fault, not Supreme Outlet. I'm very pleased with them. Great selection and great price. That IS what you want from a retailer.

 I would shop here again

I have had the most outstanding experience dealing with SupremeOutlet.com. They are extremely customer service oriented. Their prices are fantastic. When I called there to find out more information on the FEB24S5AS Wall oven that I was interested in purchasing, I spoke with Katie...who, I must say, would be an asset to any company. The order went smoothly, delivery was extremely expeditious. The wall oven is beautiful...I love it. I would definitely purchase from this merchant again...and would recommend them to anyone. It was a pleasure.

 I would shop here again

We love our appliances!!! Everything shipped intact without the slightest flaw. We were sold on the NO TAX & FREE SHIPPING which brought considerable savings. But to our delight we got top notch customer service to boot!!! I plan on telling all my friends about SupremeOutlet down here in Hampton Roads Virginia!

 I would shop here again

I have compared the item's cost and shipping cost against a few others that made the price seam lower at first but then charged outrageous shipping, but supremeoutlet have the best bottom line prices. Free shipping no sales tax, cant beat that. It has been the excellent and easier online shop experience, i have also compared with other providers of this same item.

 I would shop here again

I was first order Hood from SupremeOutlet, navigated system of website was excellent. Friendly customer service, free and fast shipping.

 I would shop here again

I purchased 4 GE Profile appliances from SupremeOutlet. Well designed website, competivive prices on all items and much better pricing on 3 of the 4 versus home depot or lowes, plus free shipping. Order was confirmed right away and a representative from SupremeOutlet called me to say when shipment would take place and that the driver would call me the day before with delivery time, which they did. Everything came through brand new, very well packaged and no damage. I have recommended this site to several of my friends and would absolutely buy from them again

 I would shop here again