TextbookX

This company practices false advertising of Free Shipping on Google Shopping. They need to update their Google Shopping feed to only show free shipping on order over $50, as this is their company policy.

Very misleading.

 I would not shop here again

I ordered a textbook on Tuesday afternoon, January 27, 2009.  I did not hear until the middle of of the night on Friday (actually 1:19 am Saturday) that the book was not available and would not be sent to me.  This was 3.5 days after I placed my order.  Unacceptable!

Also the email was misleadingly titled "Availability Confirmation."  With that kind of title, I might not even have opened the email immediately.  Now I have to get the book through my college bookstore, where I will pay $27 more.

 I would not shop here again

I ordered a reasonably priced textbook, and 3 days later they told me it was no longer available, and my order was cancelled.  I'm ordering from Amazon instead now, even though it costs more

 I would not shop here again

I would highly suggest not ordering from this website. I ordered a book that I needed for a class over a month before I actually needed, and payed extra for Priority Shipping just in case. I tried to contact TextbookX, however there is not a phone number to call, only email and fax. I emailed them about my concern and they emailed back saying to contact the third party seller (which i had already done about a week prior and had gotten no response). USPS has no record of this package even being shipped, and TextbookX has not taken any action thus far. I am very disappointed in their service, and now it is too late to order the book from anywhere else so I am out of luck. Think twice before ordering from this company, I would strongly discourage you from it.

 I would not shop here again

I placed an order on August 12, 2008. My credit card was charged on August 15, 2008 for the full amount of my order (three books totaling $348.00). Here it is August 22, 2008, and I STILL have not received my books. I've called, e-mailed, and done the   Read full review...

 I would not shop here again

I ordered a hardcopy of a book and received an audiobook instead. I was told that I would have to pay a restocking charge. I was unable to resolve this matter with their "chat session". I was not at fault for this order mixup and see no reason for a restocking charge. Having to pay $4-$5 for packaging and postage to return the audiobook, this is just adding insult to injury.

 I would not shop here again

I thought I would save some money by ordering from them. The book took almost a full month in getting to me. It was advertised with the CD for the book. The CD was not in the book. I sent an email with my complaint. I was never contacted. Finally I was able to use the online chat and the service was horrible. TRUST ME. GO TO SOMEPLACE MORE REPUTABLE. YOU MAY PAY A COUPLE OF DOLLARS MORE, BUT IT WILL BE WELL WORTH IT. I AM CONTACTING THE BBB TO REPORT MY EXPERIENCE. THESE PEOPLE SHOULD IN NO WAY BE DOING BUSINESS.

 I would not shop here again

I ordered a textbook with a promised shipping of 3-5 days. It is now 18 days later, the book is not received, no shipping tracking information was received, TextbookX.com has not responded to my inquiries. DO NOT DEAL WITH THIS COMPANY!

 I would not shop here again

TextbookX.com is a terrible place to sell your books. They do not pay by check and delay paying you with either store credit or a credit to a charge card as long as possible. I sold $140 worth the books through them in early January 2007 and still have not gotten a credit to my credit card, even though they promised to do so immediately over the last 6 weeks on multiple occasions by telephone and email.

Avoid them like the plague that they are.

 I would not shop here again

Found and received what I needed

 I would shop here again

I appreciated receiving my book in an expeditious manner.

 I would shop here again

Horrible experience!!!! I sold a book using their site, it was purchased instantly and I mailed the following day. More than 2 months later I have still not been paid, and have gotten the run around from foreign sounding customer service reps on three separate calls. If payment is not made within 5 days I am contacting authorities.

 I would not shop here again

Textbookx has been a great source for my book purchases in the past. Shipping has always been a little slow but have received and items are excellent. Last experience was not good. Ordered books on 12/21/2006 and they were shipped out 26th. I still have not received but this may be a USPS problem not with Textbookx. They do provide free shipping for orders over $49 and so they do ship Media Mail. This may be just one bad experience.

 I would shop here again

Fabulous, book arrived well within the delivery timeframe given at the time of purchase!

 I would shop here again

Their prices were better than anyone else. However, they were slow in getting the order to me. I ordered 15 books. The first part of the order (4 books) came in 10 days; the second part came in almost a month's time with free shipping. And 1 book never came although they confirmed having it. Unfortunately, it was the first book of a series of 4. So the 3 received were unusable until #1 arrived! I called & talked to them & they said they did not have the #1 book of the series & they would refund my money for that book. Since I needed the book, I had to search elsewhere to find it. Unknowingly, I made the tradeoff of saving money vs. time and next time I'll order from Amazon who has a very good reputation for getting your order to you on time & as ordered.

 I would shop here again

Have not recieved my order

 I would shop here again

I ordered 3 books and all of them arrived the same day and within the time frame that was estimated. I received free shipping on the order and was very satisfied with the overall price and service received.

 I would shop here again

I tried to follow my shipment through the US Postal Svc website. The only transaction that was shown was the initial drop off of the package. My package appeared on my desk shortly thereafter.

 I would shop here again

Textbookx was the first online merchant that has not let me track my item. I received it on-time and in very good condition--I can't complain too much.

 I would shop here again

Wonderful experience, Unbelievable prices, and free shipping.

 I would shop here again

Great experience...I'll definately use again.

 I would shop here again

My husband wanted a book that sold for almost twice as much retail. He was happy to find it at almost 50% off. It was brand new.

 I would shop here again

Well done!

 I would shop here again

excellent experience.

 I would shop here again

I enjoyed my shopping experience at TextbookX and have since recommended your website to my other nursing friends who are needing to purchase the same textbook that I purchased. Thank you. Jeri Angellotti

 I would shop here again

Everything that was supposed to happen, did happen.

 I would shop here again

Quick and easy

 I would shop here again

it was good. i was satisfied. i will use this merchant again in the future if i need to.

 I would shop here again

Good price, no problems.

 I would shop here again

Being in the Military oversea but served by US Mail, it suprises me how some things I've ordered come in just a couple of days and other things take just a little while longer. Then there is the occasional item like this book that took quite awhile to receive. Happy with the merchant though and will order again, probably in about three months.

 I would shop here again