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TheNerds.Net

TheNerds.Net
 
Average Rating: 3/5.0 store rating
On-Time Delivery 4
Customer Service 3
See all TheNerds.Net listings

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I have had THE WORST experience with this organization from beginning to end and it still isn't finished.  They shipped the wrong item, it took me two weeks of calling to have them issue a return ticket, they received the item on 1/9/2009 (two and a   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

horrible

by dbchristensen, December 11, 2008
I ordered Duracell batteries from the website and it was listed as a 72 pack of 9-volt, 144 packs of AA and AAA.  They were each about $24 with a coupon and shipping was $10 each.  I received the packages the next day and I was sent a 24 pack of 9-volt and 36 packs of the others.  I called to see what had happened and after waiting 40 minutes I was told that it was a mistake and I should have known that batteries would cost more than that.  My e-mail confirmation still says the quantities that I had ordered but I was told that this was just a manufacturer's number.  They refused to pay for shipping things back and I'll be surprised if they credit me back at all.  I am out $14 dollars to ship them back.   

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Terrible. Awful. Unscrupulous. Non-responsive.

by beach_diva, November 27, 2008
The Nerds suck.  I returned an item after getting authorization to do so.  They refused to refund my money, so I had no refund and no product.  I finally had to get my credit card company to remove the charge.  This is one of the worst companies with which I have ever dealt.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
 
This was my first shopping experience with TheNerds and it wasn't a pleasant one. I attempted to purchase a laptop over the weekend when they had a promotion where ground shipping was $4.99 on orders over $100. Monday goes by and no news on my order,   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Freaky-fast and flawless. Great prices.

by heck8, November 13, 2007
Flawless. Extremely fast shipping. I bought it yesterday and today it was on my doorstep when I got home-it was a little freaky that it was that fast. For most on-line companies, the thing would still be in the warehouse. And they have fairly esoteric stuff, like a TY-FB8HM HDMI terminal board. The price was extremely competitive (at least $25 cheaper than most) and shipping costs were reasonable ($10). In addition, I paid for the the 'rush processing' ($3.99) which I felt was well worth the minimal charge.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

So Far, So good, waiting on the delivery of item

by retiredat44, February 11, 2007
I just ordered a computer part and the price and shipping cost was very good. I will update my review when I receive my order. I ordered on a Friday, and am in San Diego. Let's see how long it takes to get it. I am in no great hurry, but lets see if the times are good. NewEgg.com is very fast. But, TheNerds.net had a much much better price for the item.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The Nerds are Bad News

by kloobeep, March 3, 2006
On 2/2/06 I purchased a networkable web camera thru The Nerds I made a mistake - I ordered the wrong camera. This is how it happened: I searched for the term "Panasonic BL-C30A wireless" on Froogle. on the list for the BL-C30A, there were two   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent

by lindac67241, January 20, 2006
This company is very professional.

I ordered a product and 2 days later it was at my door, without even using overnight express.



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I tried to do business with them...they suck.

by kript, October 7, 2005
I faxed them my P.O. twice and waited weeks. I finally canceled the order. No one there seem to know what's going on.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

These guys are scum of the internet. Take your money to a more reputable company.

by apolinaras, July 14, 2005
Purchased toner for close to $1000 for my color printer. The toner (per manufacturer) broke my equipment and I had to pay to get it repaired. TheNerds.net blew me off every time I called to get money back with their "100% guarantee" on that Radian toner.
These guys are bogus. Any of the product they sell is defective, they will dodge you and will never give you money back.
These guys are scum.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Would rather spend the extra $10 else where.

by tiredofcrap1, July 9, 2005
The item was never delivered and Customer Service has been dragging its feet, Waiting over 2 and a half months for nothing. They do not respond to emails.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Great experience

by yvesrose2003, February 16, 2005
I was nervous after reading the mix reviews so I ordered early, on Feb 1st, for a valentine's gift. To my surprise I received it on the 4th.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Outstanding Product!!

by bluecheeseplse, April 4, 2004
I've bought an Acer Ferarri 3000 laptop from thenerds.net, outstanding customer service at the time. There's something wrong with the shipping selection, 1st there was no charged then the minute i clicked on "submit," it charged me $75+. I called customer service and tell them what happened, they gave me $28 credit on shipping. It's still a lot but atleast i did not have to pay for tax. Delivery was on time (2-3days), i was satisfied with the whole process.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I've had more than a...

by nicksgsr, December 14, 2001
I've had more than a dozen transactions with these folks. The items have always been promptly delivered and have arrived in good condition. Customer service has been responsive. Shortcomings - product descriptions lack detail, if you know what you want   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I agree with the other...

by Ronald, December 13, 2001
I agree with the other posts referring to outrageous shipping charges. I too was about to make a purchase but changed my mind VERY quickly when I saw they were charging TRIPLE for   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
 
This company HEAVILY pads its shipping charges. That's how they manage to offer such "low" prices. Also, had to hold for 8 minutes for sales dept. I cancelled my order on general principal after seeing the outrageous shipping charges. It amounts to   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
 
Stressful. Phoned their 800 number. It costs 18.95 to ship a 27.75 inkjet cartridge. The computer tells them the right price. I'd rather go   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
 

I haven't had to deal...

by sail4love_dt1, November 29, 2001
I haven't had to deal with customer service yet, as the products always arrive on time, and are "fresh" products   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Extremely quick delivery as well as competitive pricing...this was a good online shopping   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

was about to order from...

by joecool_dt1, November 25, 2001
was about to order from this company because the item I wanted was at an excellent price, but the shipping was outrageously high. obviously, this is where they make the real   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
 
They may have FPO and APO addresses listed but they do not ship to those post boxes. They charged my Credit Card with out shipping the product, then canceled the order. Yet did not credit my CC until I contacted them asking about the Order. The first   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 
Recently purchased hardware from this company and found that their prices were good and there delivery was fast. All items arrived in excellent   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

DO YOUR SELF A BIG...

by nisimh_dt1, November 17, 2001
DO YOUR SELF A BIG FAVOUR AND DO NOT BUY ANYTHING FROM NERDS.COM. I WAITED 3 WEEKS FOR MY MONITOR TO SHIP EVEN THOUGH THE SITE INDICATED IT WAS IN STOCK. I GOT AN OPEN BOX AND A REFURBISHED MONITOR WITH HORIZONTAL LINES GOING ACCROSS. I CALLED   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 
I have made several computer product-related purchases at TheNerds.net. Their prices always seem to be the lowest, although shipping costs seem a bit high. Each order has been shipped on time and well packaged. I have never had to return any purchases.   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 
I have ordered two Samsung 770TFT LCD monitors from this company and recieved products within two working days. They have been working great. I will buy from them again.   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Bought a 171MP on monday at 3:30pm and ordered it ground service. received it the following day! Thats amazing! Great Prices and great service. By the way the site is secure...its the frame created by different sites that are not   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

When I tried to checkout...

by flyboy_dt2, November 12, 2001
When I tried to checkout they showed no items after items were selected. They also use an unsecured server to place orders.   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
 
This site has the HIGHEST shipping charges I have EVER seen! DO NOT BUY HERE. THEY ARE A RIP-OFF. They lure you in with cheap prices and then nail you on the shipping charges. Example: $17 to ship a 2 ounce $3 cable. They are a   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
 

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