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no problems. Items arrived quickly and...
by UpsideOver Shopper, June 1, 2009
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no problems. Items arrived quickly and as ordered.
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Great Kids stuff! Great service! Thanks
by UpsideOver Shopper, May 22, 2009
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Great Kids stuff! Great service! Thanks
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Loved the online instant chat feature....
by UpsideOver Shopper, April 25, 2009
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Loved the online instant chat feature. Had a problem with parts on the stroller, but contacted Baby Jogger direct as is recomended by the manufacturer and they sorted ot out for me.
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I was amazed at how quickly they...
by UpsideOver Shopper, April 13, 2009
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I was amazed at how quickly they shipped my order! Large selection of childrens items. Positive experience.
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Shipment of order was delayed and they...
by UpsideOver Shopper, April 13, 2009
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Shipment of order was delayed and they upgraded the shipping method in order to get the order to me on time, which was much appreciated. Only problem was I had to make a couple of phone calls because there was no tracking information updated for my order. Other than that, I did get a very good price on the products.
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I just love the store. Great prices and...
by UpsideOver Shopper, December 9, 2008
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I just love the store. Great prices and I buy stuff for myself and my youngest son. I wish you had some young men sizes for teens so I can buy items for them too. Thanks so much!
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upside over has the best web site I...
by UpsideOver Shopper, December 6, 2008
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upside over has the best web site I have seen for the products they sell. excellent links for getting to the exact items one wishes to compare. one potential problem I had is that the carrier (UPS ground) left the package on the ground at the street by my mailbox instead of delivering it to the door. this is definitely not acceptable as anyone could have picked up the box. it arrived after dark on thursday, dec.4.
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Excellent customer service received...
by UpsideOver Shopper, December 5, 2008
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Excellent customer service received over the phone regarding a requested change in order. Product was received much sooner than expected. I Have already recommended this merchant.
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Excellent service and price, would use...
by UpsideOver Shopper, December 2, 2008
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Excellent service and price, would use again.
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Xmas gift for Grand Child... Won't know...
by UpsideOver Shopper, November 10, 2008
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Xmas gift for Grand Child... Won't know if he likes it until Xmas... but what kid wouldn't like a new bike :-)
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Exccellent service and the lowest $ on...
by UpsideOver Shopper, November 8, 2008
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Exccellent service and the lowest $ on this stroller
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UpsideOver is an awesome company with...
by UpsideOver Shopper, November 4, 2008
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UpsideOver is an awesome company with outstanding products for active parents who want their kids to have the same quality equipment and clothing they have. My only regret is that my son has outgrown childrens sizing and I can no longer shop here. The customer service at this company is outstanding and every order I have ever placed has arrived the very next day, even though I did not select or pay for overnight shipping.
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Good experience
by UpsideOver Shopper, October 29, 2008
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Good experience
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Great products and received the items...
by UpsideOver Shopper, October 13, 2008
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Great products and received the items very fast.
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Excellent service. They sent a rain...
by UpsideOver Shopper, October 1, 2008
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Excellent service.
They sent a rain jacket instead of raintrousers. With no extra costs they sent the trousers within a week!
Super!
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PLACED ORDER ON SATURDAY NIGHT, GOT...
by UpsideOver Shopper, September 30, 2008
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PLACED ORDER ON SATURDAY NIGHT, GOT CONFIRMATION EMAIL ON MONDAY MORNING AND RECEIVED THE STROLLER 3 DAYS LATER. FREE SHIPPING AND PROMPT SERVICE! AAA
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THANKS so much. Best customer service i...
by UpsideOver Shopper, August 29, 2008
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THANKS so much. Best customer service i have experienced while shopping online. Was treated like a real person with email responses to my questions. Was even told about a discount. Was a bit worried it took 6 days before saying that my item was shipped but just arrived today! Just in time for the baby shower/meeting this Friday. Thanks for a wonderful experience. I will have my family buy my jogging stroller for me online and looking into backpack carriers right now. THANKS UpsideOver is WONDERFUL.
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great
by UpsideOver Shopper, August 8, 2008
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great
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I always enjoy shopping with your...
by UpsideOver Shopper, August 2, 2008
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I always enjoy shopping with your company. Great service and items priced nicely.
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The website was very easy to use,...
by UpsideOver Shopper, July 26, 2008
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The website was very easy to use, shipped the same day, received 1-2 days later. Very good experience. The rain coats are excellent, well worth the money (OK, well, I haven't tried them in the rain yet, but they are very lightweight, and they appear water resistant!)
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I just received my order. I was very...
by UpsideOver Shopper, July 11, 2008
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I just received my order. I was very pleased about delivery time, quality (no damages), etc... but was extremely upset about the paiement and will need to contact UpsideOver about this subject.
When I ordered the product on Internet, the requested fees where "all inclusive" (what I mean is that I paid for the products a high cost for the shipment). And when receiving the product, I have been asked by the carrier to pay an additionnal 88? as custom fees (around 145$). To me, this way of proceeding is not acceptable: this additionnal cost has never been mentionned and at the time I have been asked to pay for it, I didn't have any more choice than to pay as the product and transport had already been paid.
If it had been mentionned right at the beginning, I would have had a full picture, but doing that way, I have to make my decision on a price which is not (by far) the real final one. For that reason only, I mentionned at the beginning of this survey that the overall rating is for me "unacceptable" and that if I had to make a similar purchase in the future, I would probably not shop at this merchant again.
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The customer service personnel were...
by UpsideOver Shopper, June 22, 2008
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The customer service personnel were great!
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I received my order extremely fast and...
by UpsideOver Shopper, June 8, 2008
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I received my order extremely fast and was impressed with the quality. I will shop here again.
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Had to send the shoes back, did not...
by UpsideOver Shopper, June 8, 2008
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Had to send the shoes back, did not fit, but excellent fast painless return!!!! Awesome
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I telephoned prior to making purchase...
by UpsideOver Shopper, June 8, 2008
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I telephoned prior to making purchase over the Internet and the staff was very helpful and knowledgable. We are very happy with our BOB stroller.
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great
by UpsideOver Shopper, June 7, 2008
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great
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EXCELLENT! Fast, free shipping of LARGE...
by UpsideOver Shopper, June 2, 2008
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EXCELLENT! Fast, free shipping of LARGE stroller, wonderful products in perfect condition. AMAZINGLY low price! (We saved over $100!!!) Secure packaging. We love our stroller and tell all who ask where we purchased it from and why. Thanks, Upside Over!
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I ordered six items. One arrive on...
by UpsideOver Shopper, May 12, 2008
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I ordered six items. One arrive on schedule and the tracking system indicated the rest had been received. When I E-mailed the company they discovered that the shipping had been mixed up and the item I received never had a tracking number and the ones I didn't get did. They then said that a number of items I ordered were not in stock and opined that perhaps that was why the rest of the order never went out. I was given a variety of alterantives but asked to have the balance credited back to my card. It has been several days and nothing heard. The reason that I won't buy here in the future is that the company's did not competently handle my order and I don't need the aggravation when I've got plenty of other places to buy.
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I found what I was looking for very...
by UpsideOver Shopper, May 9, 2008
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I found what I was looking for very easily, the checkout/purchase process was simple and quick, and I enjoyed tracking the progressof my shipment via UPS. I would use the site again and recommend it to others.
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Very fast service. The product...
by UpsideOver Shopper, April 27, 2008
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Very fast service. The product actually arrived before the time promised.
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