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Vision Direct refused to sell me...
by Vision Direct Shopper, July 1, 2009
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Vision Direct refused to sell me contact lenses because Vision Direct could not confirm my prescription. My past dealings with Vision Direct have been OK.
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I am happy with this company and their...
by Vision Direct Shopper, June 30, 2009
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I am happy with this company and their prices are the lowest compared to others selling the same product.
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Great!
by Vision Direct Shopper, June 29, 2009
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Great!
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i was confused by my shipment...
by Vision Direct Shopper, June 29, 2009
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i was confused by my shipment confirmation email, as it included a paragraph about being unable to confirm my prescription.
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They have the best prices I have been...
by Vision Direct Shopper, June 28, 2009
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They have the best prices I have been able to find. And they have provided credits from time to time to save even more. I will suggest them to anyone I know that wears contacts.
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This experience was very good. In the...
by Vision Direct Shopper, June 28, 2009
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This experience was very good. In the past I have had some issues (Vision Direct trying to verify my prescription without my knowledge thus significantly delaying the shipment).
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I will continue to shop with Vision...
by Vision Direct Shopper, June 28, 2009
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I will continue to shop with Vision Direct
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They're OK.
by Vision Direct Shopper, June 28, 2009
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They're OK.
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I had no problems with my order. They...
by Vision Direct Shopper, June 28, 2009
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I had no problems with my order. They explained how to go about getting my rebate, and everything went smoothly.
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Second purchase from Vision Direct. Was...
by Vision Direct Shopper, June 28, 2009
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Second purchase from Vision Direct. Was able to complete entire transaction via the internet, including scanning and e-mailing prescription information (nice option in lieu of faxing).
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expectations of delivery time should be...
by Vision Direct Shopper, June 27, 2009
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expectations of delivery time should be noted @ time of order
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very good, web friendly, lenses always...
by Vision Direct Shopper, June 27, 2009
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very good, web friendly, lenses always in stock.
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Very easy, quick, well packaged, good...
by Vision Direct Shopper, June 26, 2009
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Very easy, quick, well packaged, good condition. Thank you!
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Easy to order and I received them in a...
by Vision Direct Shopper, June 26, 2009
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Easy to order and I received them in a timely manner.
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This was my second order I will...
by Vision Direct Shopper, June 26, 2009
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This was my second order I will continue to order thru Vision Direct. They were very helpful
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Good pricing. Phone rep explained and...
by Vision Direct Shopper, June 24, 2009
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Good pricing. Phone rep explained and extended an additional discount that I thought I didn't want to bother with; it saved me a lot of money. Great!
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i was pleased with my purchase
by Vision Direct Shopper, June 24, 2009
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i was pleased with my purchase
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ok
by Vision Direct Shopper, June 24, 2009
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ok
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The order went smoothly, thx very much!
by Vision Direct Shopper, June 24, 2009
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The order went smoothly, thx very much!
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This was the first time I ordered...
by Vision Direct Shopper, June 24, 2009
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This was the first time I ordered contacts through the mail. I was satisfied with the service. I didn't know what to expect, but I was very pleased with the experience and I'm sure I will order again in the future.
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My experience is limited as I generally...
by Vision Direct Shopper, June 23, 2009
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My experience is limited as I generally re order my current subscription but I rate my experience as fair.
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Shipping to Canada took a little longer...
by Vision Direct Shopper, June 23, 2009
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Shipping to Canada took a little longer than expected. Also there is no tracking of the delivery once it crossed the border.
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i am a repeat customer at vision direct...
by Vision Direct Shopper, June 23, 2009
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i am a repeat customer at vision direct - very easy to reorder contacts, user friendly website, quick delivery
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My experience has been good with Vision...
by Vision Direct Shopper, June 23, 2009
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My experience has been good with Vision Direct. I first starting using this website because my contacts were so much cheaper in price than my doctor's office.
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They respond quickly to my needs and...
by Vision Direct Shopper, June 23, 2009
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They respond quickly to my needs and the product is always correct.
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I found Vision Direct to be mediocre....
by Vision Direct Shopper, June 23, 2009
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I found Vision Direct to be mediocre. My contact lens order was filled without my eye doctor's confirmation, which resulted in an incorrect prescription. My own mistake of not checking the order resulted in opening two boxes that I was unable to get a full refund on. I was told different things in regards to the refund by different representatives and was not told that the refund would be in the form of a credit. So in the end, I actually paid more for the lenses than I would have if I would have gotten them through my own doctor. I certainly don't think they were completely at fault, but when companies aren't totally up front about how they run things, I find it less than admirable.
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Excellent.
by Vision Direct Shopper, June 23, 2009
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Excellent.
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They lost the info on my previous order...
by Vision Direct Shopper, June 23, 2009
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They lost the info on my previous order and had no record of it.I had to re-fax my prescription, then they didn't have it. They sent the wrong prescription even though I carefully placed my order online. Their computer records are not good. I was told by customer service to mail the wrong order back and that I would receive a credit on my charge card for both the wrong order and for the cost of my shipping it back. When I sent the contacts back, I called to verify the credit and was told I would only receive crdit for the original invoice charge. The customer service said there was nothing in the record that I would recive credit for shipping charges to return the lens. Their system seems to have flaws. If I can find another supplier I like I will try them next time. Vision Direct has not been efficient like Truvision who previously handled the contact orders.
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Contact Lenses shipped June 4. It's...
by Vision Direct Shopper, June 23, 2009
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Contact Lenses shipped June 4. It's now June 23. Customer service wasn't sure how product was shipped even though I paid $20 for shipping something that weighted less then 1 pound. Customer Service will not do anything for 30 days. Meanwhile I sit here with no contact lenses. Will never buy from VisionDirect again.
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convenient
by Vision Direct Shopper, June 23, 2009
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convenient
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