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The amazing thing was that it was...
by Wolf Camera Shopper, July 9, 2009
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The amazing thing was that it was shipped in three parcels, when the total order was less then one pound in weight; and it arrives on three separate days
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thanks for the 20% scrapbook sale in...
by Wolf Camera Shopper, July 2, 2009
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thanks for the 20% scrapbook sale in June
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Products sound is very poor. After...
by Wolf Camera Shopper, June 28, 2009
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Products sound is very poor. After waiting for 2 1/2 weeks for delivery, we called and was told they couldnt give us a delivery date. Their ad says we ship in 1-2 days. Not true. We called 1 week later and they said the speakers had not been shipped yet.
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Great
by Wolf Camera Shopper, May 13, 2009
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Great
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The level of service from the customer...
by Wolf Camera Shopper, May 5, 2009
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The level of service from the customer service area is the worst. The people manning the customer service area have a very poor grasp of English making the entire experience dreadful.
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althhough using the search facility...
by Wolf Camera Shopper, April 27, 2009
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althhough using the search facility which gave me compatability suiting the speaker to the car type and position the speaker did not match the enclosure and to save all the hassle of sending back I had to improvise on the fitting but in the end the product worked just fine
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Wolfcamera had a competeive price for...
by Wolf Camera Shopper, April 15, 2009
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Wolfcamera had a competeive price for the camera I was looking for ( ) No Tax ( ) Free SHipping ( ) 3-5 business day delivery ( ) they are partners with MY POINTS. I receieved my camera in 3 busines days (great delivery time), although the outer camera box was not sealed, the camera and accessories inside all seemed to be - it came in good condition, with all that was promised. All in all I was very satisfied with my experience with Wolfcamera, I would definately shop with them again, and actually have already passed on the "good" expereince I had with them to other people. The only thing that I was not overly happy with, was with what they had for accessories for my camera, which was very limited.
Thank you,
Kerri Osgood
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I ordered a Nikkor Lens worth $250 and they sent me a Quantaray worth $75.
by fuddworks, December 23, 2008
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In order to avoid any confusion with my planed order I had an online chat with a sales person. In this conversation I asked pointedly: "is this a NIKKOR AF-S DX lens as well?" and the res ponce was: "Yes, you are correct." However, they
Read full review...
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THINK TWICE- GO SOMEWHERE ELSE!!
by bubbaandboo, December 20, 2008
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Don't shop here!!! This is the only time I've felt strong enough about a store to write a review, anywhere. Very 2nd rate establishment-
Save yourself the aggrevation- Go somewhere else. |
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False Advertising - Beware!
by jmarblack, December 15, 2008
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I ordera Canon EOS Rebel XS package that comes with 2 lens. That was on Sunday. Shorlty after that, i received e-mail confirmation of the purchase. I have been shopping for this camera for the last couple of months and after I found the deal that was too
Read full review...
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a)my item could not be shipped to me...
by Wolf Camera Shopper, December 6, 2008
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a)my item could not be shipped to me because in Canada, ..however your website "https://www.wolfcamera.com/webapp/wcs/stores/servlet/CheckoutView?langId=-1&storeId=10101&catalogId=10001&krypto=hTy7UsNzmtQdfOMa2k%2FCao6J%2Fw27Q4%2Fa%2FOHj04R76KSbkjEwWX%2B5l98aI6OJEvcL%2BS3RE8yerFV7%0A%2BIZ15u1Mz4q3NvdFdkyc6v5L1t7F3qLyh5pPNVEBi6xkQrqHxNux" does take the shopper to "international shipping" !!
b)I received an "order confirmation" from Wolfcamera, however, 2 weeks later I was still waiting for my purchase!!
c)24h after emailing customer service, I received a very detailed explanation re. the shipping problem & how to solve it. Had I not inquired, I would have waited a loooong time!!
d)I also had to specifically request that my order be voided/cancelled on PayPal, as a month after the unexecuted order it was still showing as "pending"!!
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Excellant shopping experience as usual...
by Wolf Camera Shopper, October 26, 2008
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Excellant shopping experience as usual but this is the first time that I was unable to track an orders status on their webpage. Once I contacted them they were quick to inform me it was back ordered and they would keep me updated and they did.
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The price will have to be almost free!
by liz11, September 12, 2008
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I ordered some scrapbooking supplies from this company because of the incredible prices, well I should have known that with the cheap prices their would be cheap customer service. I had no idea. Like the other reviewer said customer service is non existant. They are all very unhelpful and uncaring. Overall they SUCK!!! I guess they have a script that they stick to in order to make you think that they are on top of things and will get back to you as soon as possible via email or a personal phone call and they hurry you up off the phone or live chat. I will never order from wolfcamera.com again. Order at your own risk. Oh and by the way I still haven't received my order yet. Will have to let you know how it arrived if I ever do receive it.
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Good descrips, easy to read online,...
by Wolf Camera Shopper, September 9, 2008
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Good descrips, easy to read online, customer comments very helpful in making decisions, good price.
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very easy, very quick! I have always...
by Wolf Camera Shopper, September 5, 2008
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very easy, very quick! I have always trusted wolf camera for all my camera needs and the online order I placed just confirmed that! very happy and will definatly shop again! easier than driving from store to store and it came right to my door quicker than expected!
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The camera selection was excellent....
by Wolf Camera Shopper, August 29, 2008
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The camera selection was excellent. The service was excellent. The camera's are excellent. I will shop at this merchant again. Thank You, Kathleen M. Cavalieri
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The shopping experience in the store...
by Wolf Camera Shopper, August 11, 2008
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The shopping experience in the store was great, and ordering online was fine, but this whole issue with the item being backordered is really frustrating because there is no definite timeframe as to when I can expect to get it.
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This order was combined with a $100...
by Wolf Camera Shopper, August 10, 2008
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This order was combined with a $100 rebate for an HP printer. Wolf did not supply rebate forms. Many, many emails about this went unanswered. Phone calls resulted in false promises. I was supposed to get a free album; this never materialized. On my own, I was able to find two rebate forms of $50 each. Last week I got a $50 check from HP; Ritz Camera has approved a $50 rebate and will soon mail. Wolf ships the merchandise very quickly and in good condition. Their customer service is non-existent. That is and was my experience. I'll never order from them again.
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Excellent!
by Wolf Camera Shopper, July 28, 2008
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Excellent!
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Easy and efficient
by Wolf Camera Shopper, July 10, 2008
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Easy and efficient
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Everything was as advertised and...
by Wolf Camera Shopper, July 9, 2008
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Everything was as advertised and arrived in good condition on time.
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Price on teh Web was $5 less than my...
by Wolf Camera Shopper, July 8, 2008
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Price on teh Web was $5 less than my bill after the oprder was complete. It took 4 weeks to get my $5 back from the Indian call center, but at least I got it back.
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I ordered this product using my debit...
by Wolf Camera Shopper, July 7, 2008
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I ordered this product using my debit card and they charged me twice for it, once when I ordered and once when it shipped. When I called to ask why this happened they said it was standard procedure, and had an attitude that I should know this. No where on there website does this mention this. And then the customer service person said that it would "Just go away" in a few days. In the meantime, my account was debited that amount. I'm glad I did not buy a thousand dollar camera from them or I would have bounced checks until the second amount "just went away." I am sorry they handled it this way, because I really like this company, but I doubt that I will ever buy anything from them ever again.
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I will not ever do it again ...
by Wolf Camera Shopper, July 6, 2008
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I will not ever do it again ...
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The web site offered a printer with the...
by Wolf Camera Shopper, June 30, 2008
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The web site offered a printer with the purchase of a camera, and indicated an instant $ 50 rebate and a $ 50 mail-in rebate. I tried to order on-line, but the "instant rebate" would not enter. I called the toll-free number, and spoke with someone who was not fluent in english. He mishandled the order in several ways: 1. I ordered a black camera, but he sent a red camera. 2. I ordered a $ 15 memory card, but he sent a $20 memory card. 3. MOST IMPORTANT, he lied about the instant rebate and the amount my credit would be charged. He indicated that he had applied the "instant rebate" and that my card would be billed $ 250 when, in fact, he billed my card $ 300. This misrepresentation was fraudulent.
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Returning merchandise is a nightmare....
by Wolf Camera Shopper, June 13, 2008
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Returning merchandise is a nightmare. It has been six months and I haven't got my refund yet. I will never, never, ever do business with Wolf Camera again.
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very easy to order.
by Wolf Camera Shopper, June 13, 2008
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very easy to order.
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Camera specifications were poor. This...
by Wolf Camera Shopper, June 11, 2008
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Camera specifications were poor. This camera is battery operated and drains the batteries much too quickly. I wanted to send it back and buy a Cannon Elpf but was one day over the "return deadline" so Wolf would not take it back. I intend to tell everyone at my firm about this very poor customer service. Also, the Olympus Master you must use to transfer pictures from camera to PC is cumbersome and is not compatible with my PC. I will sell this camera on my own and buy a Canon from another dealer.
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It was great, would have liked to have...
by Wolf Camera Shopper, June 1, 2008
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It was great, would have liked to have been able to received points on my wolf rewards.
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It was very easy to buy this camera. I...
by Wolf Camera Shopper, May 30, 2008
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It was very easy to buy this camera. I did everything with one phone call. I could have purchased it over the internet if I wanted to. I would not hesitate to deal with Wolf Camera again. All the info. was on the website.
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