Customer Service DeeeLuxe

We have enjoyed many things about this frige. It has a roomy frige side, but the freezer side is limited. Things like large frozen pizzas or big frozen turkeys are hard to fit if you have other stuff in there.

The ice crusher is a *big* and I mean *big* problem. We just don't use it because it *really crushes the ice* with force and spends it shooting out in every direction. Unless you have a small cup that you can wedge up into the bottom of the spout (is there such a thing?) you will have ice hunks all over your floor. The ice cube mechanism works fine and the water has been fine. The cup clearance is good--no problem fitting normal size glasses in for ice & water.
I've liked the tilt out baskets in the freezer.

The frige is fine as well for the most part. It seems to cool evenly. We live in a place that gets very hot in the spring and summer and it maintains its cool nicely when opened and closed quite a bit. The one serious problem I've had is with the door bins. One shot out and fell into the floor, just from me opening the door. A huge bottle of crushed garlic packed in olive oil was but one of the items that went crash and my toddler was right there in the thick of it. Not good.

UPDATE: The next business day after this was sent to Maytag via PlanetFeedback.com Maytag corporate called me. They offered to send clips to secure the door bins (overnight) and offered to send a local Maytag repairman to fix the ice crusher. The repairman called to make an appointment (for the next day) within 5 minutes of that call. What a shocking display of excellent customer service!